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3rd light flashing


bgrubb1

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I opened a ticket a week ago [Ticket #19457] due to 3rd light flashing.

I was hoping I could recover my existing node servers so would like to know if the flash chip available from support could fix instead of replacing the SSD.  I have not received a response to my ticket and PMed Michael to no avail.

Anyone on the forum have a suggestion ??

...Barry

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@bgrubb1 I've never heard of nor experienced support taking more than 24 hours to respond to a ticket. I once put in a ticket on a Sunday evening, Michel personally responded within minutes. I would suggest you open a new ticket and reference the old one. Something unusual happened and I'm sure Michel would like to know about both your issue as well as the support snafu.

Here's the link to enter a support ticket.
https://www.universal-devices.com/my-tickets/

Edited by kzboray
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