Large number of entries in Error Log file

[GTench]

I seem to get a large number of entries like this in the error log file. Just wondered what they are and if I should be concerned

thanks,

Gary

Sun 2022/11/20 01:41:57 PM    0    -170001    [Auth:-10103] ::1c61:3fdf:ff7f:0:(6323)->36895 Sun 2022/11/20 01:41:57 PM    0    -10108    Check log Sun 2022/11/20 01:41:57 PM    0    -170001    [Auth:-10103] ::1c61:3fdf:ff7f:0:(6323)->36895 Sun 2022/11/20 01:41:57 PM    0    -10108    Check log Sun 2022/11/20 01:41:57 PM    0    -170001    [Auth:-10103] ::1c61:3fdf:ff7f:0:(6323)->36895 Sun 2022/11/20 01:41:57 PM    0    -10108    Check log Sun 2022/11/20 01:41:57 PM    0    -170001    [Auth:-10103] ::1c51:1fdf:ff7f:0:(59241)->3689 Sun 2022/11/20 01:41:57 PM    0    -10108    Check log Sun 2022/11/20 01:41:57 PM    0    -170001    [Auth:-10103] ::1c51:1fdf:ff7f:0:(59241)->3689 Sun 2022/11/20 01:41:57 PM    0    -10108    Check log Sun 2022/11/20 01:41:57 PM    0    -170001    [Auth:-10103] ::1c51:1fdf:ff7f:0:(59241)->3689 Sun 2022/11/20 01:41:57 PM    0    -10108    Check log Sun 2022/11/20 01:41:57 PM    0    -170001    [Auth:-10103] ::1c51:1fdf:ff7f:0:(59241)->3689 Sun 2022/11/20 01:41:57 PM    0    -10108    Check log Sun 2022/11/20 01:41:57 PM    0    -170001    [Auth:-10103] ::1c61:3fdf:ff7f:0:(20890)->3689 Sun 2022/11/20 01:41:57 PM    0    -10108    Check log Sun 2022/11/20 01:42:48 PM    0    -170001    [Auth:-10103] ::1c51:1fdf:ff7f:0:(40095)->3689 Sun 2022/11/20 01:42:48 PM    0    -10108    Check log Sun 2022/11/20 01:42:48 PM    0    -170001    [Auth:-10103] ::1c51:1fdf:ff7f:0:(40095)->3689 Sun 2022/11/20 01:42:48 PM    0    -10108    Check log Sun 2022/11/20 01:42:48 PM    0    -170001    [Auth:-10103] ::1c51:1fdf:ff7f:0:(40095)->3689 Sun 2022/11/20 01:42:48 PM    0    -10108    Check log Sun 2022/11/20 01:42:48 PM    0    -170001    [Auth:-10103] ::1c61:3fdf:ff7f:0:(36825)->3689 Sun 2022/11/20 01:42:48 PM    0    -10108    Check log Sun 2022/11/20 01:42:48 PM    0    -170001    [Auth:-10103] ::1c61:3fdf:ff7f:0:(36825)->3689 Sun 2022/11/20 01:42:48 PM    0    -10108    Check log Sun 2022/11/20 01:42:48 PM    0    -170001    [Auth:-10103] ::1c61:3fdf:ff7f:0:(36825)->3689 Sun 2022/11/20 01:42:48 PM    0    -10108    Check log Sun 2022/11/20 01:42:48 PM    0    -170001    [Auth:-10103] ::1c61:3fdf:ff7f:0:(36825)->3689 Sun 2022/11/20 01:42:48 PM    0    -10108    Check log Sun 2022/11/20 01:42:48 PM    0    -170001    [Auth:-10103] ::1c51:1fdf:ff7f:0:(16020)->3689 Sun 2022/11/20 01:42:48 PM    0    -10108    Check log Sun 2022/11/20 01:42:56 PM    0    -170001    [Auth:-10103] ::1c61:3fdf:ff7f:0:(10036)->3689 Sun 2022/11/20 01:42:56 PM    0    -10108    Check log Sun 2022/11/20 01:42:56 PM    0    -170001    [Auth:-10103] ::1c61:3fdf:ff7f:0:(10036)->3689 Sun 2022/11/20 01:42:56 PM    0    -10108    Check log Sun 2022/11/20 01:42:56 PM    0    -170001    [Auth:-10103] ::1c61:3fdf:ff7f:0:(10036)->3689 Sun 2022/11/20 01:42:56 PM    0    -10108    Check log Sun 2022/11/20 01:42:56 PM    0    -170001    [Auth:-10103] ::1c51:1fdf:ff7f:0:(42489)->3689 Sun 2022/11/20 01:42:56 PM    0    -10108    Check log

[Geddy]

@GTench

-10103	AUTHENTICATION USER ID DOES NOT EXIST

https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Errors_And_Error_Messages

Not sure what "LEN" means. 

• What device are you using?
   
• What is your firmware?

Did you do anything on Sunday to the system that might have started causing this error or is this just the portion that you posted? 

 

[Techman]

170001 are informational messages and can be ignored.

[GTench]

OK thanks. I am using IOP with latest firmware

[Geddy]

@GTench While it's been said that 170001 errors are informational only you are getting a lot of them so perhaps something isn't right. Are you still getting them all the time or were they simply limited to the time you showed of 11/20? If ongoing you might want to open a support ticket just to make sure everything else is connecting correctly. 

I think assuming 170001 errors can be ignored might have been valid for ISY994, but with Polisy and the connection of various dependencies the question needs to be asked and explored a little more as to what is causing the information log hits in the first place.

[MrBill]

@GTench I agree with @Geddy even if it's informational when they are posting sometimes two rows per second as in your log, it's time to get to the bottom of it.   You can send your entire log to support@universal-devices.com they maybe able to identify an issue.  Your error log shouldn't get hammered like that.  My error log gets just a few rows per day usually.

[GTench]

thanks... I submitted a ticket. I am still getting a large number of entries in the error log file