GJ Software Products Posted December 31, 2022 Posted December 31, 2022 I saw a lot of chatter about problems with the 5.5.2 update, I have a real basic config at this time, no migration, no matter USB yet and only one Insteon device on my new eisy. Hesitantly I went ahead and pulled the trigger and the only thing I had to do was take down my firewall for a moment as it goes out to at least cloudfront to get the update. Gave it 5 min. or so to complete, turned the FW back on and it's working fine as of now. No brick, no black screen, appears to have taken well. Those with problems probably all had Matter or at lease Z-Wave installed which there seems to be a fair amount of bugs in.
dbuss Posted December 31, 2022 Posted December 31, 2022 I updated my eisy to 5.5.2 also with no problems. I haven't installed the matter board yet. Node servers work and I attached a PLM and added a couple of Insteon devices with no problems. I'm waiting for things to get smoothed out before I attempt any migration. My ISY and Polisy are working just fine. 1
Bumbershoot Posted December 31, 2022 Posted December 31, 2022 I have a Polisy and 5.5.2 is running things around here in the usual fashion, which means just fine. There are a couple of Z-Wave issues that UDI says will be addressed in the next build, but that's okay, nothing that can't be dealt with. I'm amazed that UDI released the eisy, ZMatter and a new software stack during the holidays. When I was working, we made sure to never rock the boat just before a holiday, lest we spend the entire holiday period on the phone, in the office, whatever... I feel for these guys. This stuff can be stressful. 5
sjenkins Posted December 31, 2022 Posted December 31, 2022 I agree @Bumbershootbut if my memory serves me all of these products are actually a month or so late. So the UD team may not be into S&M as much as reality may indicate. As others have said, I do hope the UD team hear loud and clear our appreciation and support. There will always be some expressing negativity at every glitch to which I would respond they need to wait a month or two. If you buy early you have to know you will get a bit of a ride. happy New Year UD & the forum regulars! 4
GJ Software Products Posted December 31, 2022 Author Posted December 31, 2022 6 hours ago, sjenkins said: I agree @Bumbershootbut if my memory serves me all of these products are actually a month or so late. So the UD team may not be into S&M as much as reality may indicate. As others have said, I do hope the UD team hear loud and clear our appreciation and support. There will always be some expressing negativity at every glitch to which I would respond they need to wait a month or two. If you buy early you have to know you will get a bit of a ride. happy New Year UD & the forum regulars! Yes, these guys (UD) are up to their ears. And how many times do you get to enter into dialogue with the CEO and CTM on Christmas day working through matters? Heads up to UDI, like I said before, it's not like there are two dozen support technicians waiting to answer the phone. This little black box is only $300 bucks, not $10,000 bucks with a $3K annual subscription. Their product has worked quite well for me in my home for many years, all-be-it there's some things that need to be worked through on these new releases but that's always. We, the community, need to work with and not against UDI to help perfect this little product, unless you're ready to start installing Crestron in your house for $100K! And I've done a few of those too, 1/4 mil home automation system, house not included. <lol> Kudos to UDI for all their hard work, and let's work together as a community to refine this product, stop putting each other and UDI down, we'll make a lot more progress working together. I truly appreciate and recognize your understanding and UDI's efforts. Sincerely, Grant 3
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