Riggins44 Posted January 6, 2023 Posted January 6, 2023 Starting the migration from 994 to eisy today and saw this in the guide. I have an old 300 series board (hence the reason I am upgrading from the 994). Does this mean I can't migrate Z-wave settings? Should I stick with the 994? I am mostly Insteon and X10 and slowly switching as needed to Z-wave and Zigbee (eventually probably, Matter) because of the Insteon situation.
Techman Posted January 6, 2023 Posted January 6, 2023 (edited) Migrating Z-wave from the ISY to the eisy or Polisy requires the 500 series board. If you only have a few Z-wave devices, then it shouldn't be too painful to manually install them in the eisy or Polisy after first uninstalling them from the ISY Edited January 6, 2023 by Techman
Solution Riggins44 Posted January 6, 2023 Author Solution Posted January 6, 2023 (edited) 9 minutes ago, Techman said: Migrating Z-wave from the ISY to the eisy or Polisy requires the 500 series board. If you only have a few Z-wave devices, then it shouldn't be too painful to manually install them in the eisy or Polisy after first uninstalling them from the ISY Was hoping buying the eisy and the ZMatter board would alleviate this! Adding Z-wave switches/plugs/sensors to the ISY was always a massive pain, even with a repeater in the system. Part of the reason I bought a Hubitat a while back to try Zigbee (which hasn't been a whole lot easier). I backed up my Z-wave before I started this today and I don't understand why I can't restore that to the eisy. What's the purpose of Z-wave backup? Edited January 6, 2023 by Riggins44
asbril Posted January 6, 2023 Posted January 6, 2023 5 minutes ago, Riggins44 said: What's the purpose of Z-wave backup? The primary purpose of the backup is a restore on the same system if & when there is a breakdown. Each UD product has differences in infrastructure and that makes each new generation better than the previous. UD is working on using the ISY / Polisy / Zwave 300 / 500 / 700 backups in the migration but that is apparently a big job, especially to make it work on eisy with the Zmatter board.
Riggins44 Posted January 6, 2023 Author Posted January 6, 2023 14 minutes ago, asbril said: Each UD product has differences in infrastructure and that makes each new generation better than the previous. UD is working on using the ISY / Polisy / Zwave 300 / 500 / 700 backups in the migration but that is apparently a big job, especially to make it work on eisy with the Zmatter board. Wish I had known this. I've been trying for 45 minutes to get the eisy/ZMatter to add one, *ANY* one of several Z-wave devices. Including my absolutely necessary Aeotec motion sensor. No success. Adding/Removing (I've tried both) and zero success. Once they were added to the ISY (one at a time over a couple of years) they (mostly) work. But adding them is always a colossal pain, even going around the whole house outlets trying to get them added. I am ready to box up the eisy and ZMatter board and wait until this is all sorted out and go back to the 994. *IF* that is even possible now.
Riggins44 Posted January 6, 2023 Author Posted January 6, 2023 (edited) I just got the eisy to "notice" a Z-wave repeater that I have (the first of several Z-wave devices that it FINALLY sensed. The "add device" window sows "interviewing" but then never adds to the eisy. I've tried adding, excluding THEN adding. Each time, it states "interviewing" and then never adds. Am I missing something?! This is ridiculous. I have now gotten it to the "interviewing" (in the add process) at least a dozen times and it still will not add the repeater. Edited January 6, 2023 by Riggins44
Bumbershoot Posted January 6, 2023 Posted January 6, 2023 25 minutes ago, Riggins44 said: The "add device" window sows "interviewing" but then never adds to the eisy. I've tried adding, excluding THEN adding. Each time, it states "interviewing" and then never adds. I don't know what repeater you're using, but you're not the first to NOT see the device in the device tree. See this post (this is for Aeotec Range Extender 7 devices): I see the device in the Z-Wave | Z-Wave X-Ray tool (see screenshot). The range extender was the first device I included, so it would be device 2. There is no such device in the device tree, however, and I don't see how to discover what the route to the controller is in the latest version of IoX, so I don't know if any devices are actually using the repeater (though I suspect they are due to the distance they are from the Polisy).
Riggins44 Posted January 7, 2023 Author Posted January 7, 2023 I finally got one more Z-wave (plug/outlet) to be picked up and "interviewd" and it too did not ever show up in the tree though each time it notices either device (trying ADD again) it goes up in number. I am now on "interviewing device 7" and yet nothing is in the tree. I have gone back to 994 for basic home control until this is sorted out. NOT happy!!
Riggins44 Posted January 7, 2023 Author Posted January 7, 2023 And I also tried pulling up the X-Ray and for me, I get bupkus. Empty, though it claims it has now "interviewed" several devices.
asbril Posted January 7, 2023 Posted January 7, 2023 4 hours ago, Riggins44 said: o get the eisy/ZMatter to add one, *ANY* one of several Z-wave devices. I have the ZMatter board on my eisy and successfully included several Zwave devices. What is not ready yet is the migration (backup/restore) from Polisy-Zooz Dongle to eisy, but starting a fresh Zwave network on eisy is not a problem. You may want to check whether the board has been properly fitted in the enclosure.
asbril Posted January 7, 2023 Posted January 7, 2023 4 hours ago, Riggins44 said: I am ready to box up the eisy and ZMatter board and wait until this is all sorted out and go back to the 994. *IF* that is even possible now. For time being I am staying with Polisy and Zooz 700 dongle. The eisy is in "test" mode till migration tool is ready.
Riggins44 Posted January 7, 2023 Author Posted January 7, 2023 (edited) 3 hours ago, asbril said: For time being I am staying with Polisy and Zooz 700 dongle. The eisy is in "test" mode till migration tool is ready. At least in my case, eisy ain't ready for prime time. I'll stick with 994 for now but I've made an investment in the eisy and the ZMatter and would like to put it back ASAP. The eisy/ZMatter board were apparently (finally) seeing the two devices I was trying to pair (I have about 7 other that I would need to add but not with this failure) but not ever adding them to the list. And then, we have to get in to Zigbee devices (I have just a few). Just for clarification .. I have an 994 with the old 300 series Z- board which is why I upgraded now as I can't update the 994 any farther and the 500 series board is no longer available. Having to start my Z-Wave setups all over again is not going to be fun, especially with the eisy not adding devices it's apparently seeing. Edited January 7, 2023 by Riggins44
Riggins44 Posted January 8, 2023 Author Posted January 8, 2023 Now back to 994 and I've lost all of the Z-wave devices here too. Can't re-add them. Tried restoring from the backup I made before switching to eisy and nothing works. This sucks!
asbril Posted January 8, 2023 Posted January 8, 2023 3 minutes ago, Riggins44 said: Now back to 994 and I've lost all of the Z-wave devices here too. Can't re-add them. Tried restoring from the backup I made before switching to eisy and nothing works. This sucks! I suggest that you open a ticket. My bet is that there is a solution.
Riggins44 Posted January 8, 2023 Author Posted January 8, 2023 I opened a ticket yesterday. Hopefully, they can get it all up and working again. I would love for eisy to do everything as I want to move on from the 994 (though the 994 has been .. almost always .. great).
Riggins44 Posted January 9, 2023 Author Posted January 9, 2023 Finally, and for no explainable reason, I decided to try adding three Z-wave devices tonight and they successfully added. I gave up from frustration on Saturday and I have not cycled power on eisy. But it's adding devices to the tree. Not sure why it would suddenly start to work. I have a repeater though that will not add. Hopefully, I can get that added eventually as I think it would solve a lot of my previous spotty Z-wave.
Riggins44 Posted January 9, 2023 Author Posted January 9, 2023 (edited) Just got a response from Michel .. I did not know that repeaters don't get added to the Device Tree. So, it's probably doing what it should after all. He also mentioned that a new firmware is rolling out today that will fix a lot of Z-wave issues. THIS is why I really wanted to stay with UDI. Problems over the weekend and get a response on Monday morning. I'm having problems with another device (not smart home related, but electronics) that I submitted a ticket last Monday morning. Haven't heard a thing from them. I got frustrated Friday night --> Saturday but knew it would get resolved quickly. Edited January 10, 2023 by Riggins44
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