My appreciation for UD

asbril · January 20, 2023

I just want to share my deep appreciation for @Michel Kohanim and @Chris Jahn, and the rest of the team.

My setup is a bit different from most as I have some 80 ZWave devices, several Kasa and LifX, but no Insteon.

I also have several node servers and being semi-retired I am addicted to my eisy (previously 994i and Polisy). Even though @lilyoyo1 talks my ego up, I am by far not as technical as most of you and sometimes I feel like a little leaguer playing with the big boys. This is not false modesty but how I really feel.

From time to time my playing around with the system, (and also sometimes upgrading to the latest firmware when I really should wait for all bugs to have been resolved), messes up my system. I probably should have waited with the migration a bit longer especially as everything was working fine on Polisy.

Earlier this week everything went wrong (including getting Covid) and practically nothing worked. I tried everything that I could think of, but at the end I had ask several times for support. Both Michel and Chris spent a lot of time helping me. They were patient and did whatever needed to be done. Some of the issues may have been due to the migration and others may have been some of my complex programs, but right now it all works again.

Michel likes to say that their support is normal. It is not.... It is out of this world and I am humbled by their attention and patience.

From what I read on this forum, the migration has been challenging for others as well and it must have given Michel and Chris a lot on their plate. They are the best among the best.

I repeat the suggestion I made a few months ago, which isn that we should set a date in 2023 that some of us meet in LA and spend a day with Michel and his team. I know that Michel is supportive of the idea.