Migration issue…no Insteon devices or programs showing

[Dan1]

I just purchased and installed new eisy to replace my 994i/IR pro.  Upgraded firmware on 994i to version 4.9.0 and then backed up 994i.  When I added new eisy and restored from backup there is nothing shown in the network. New eisy shows up using IoX launcher and admin console opens with no problems.  But none of my insteon devices are shown for the new eisy.  Any suggestions?

[tazman]

@Dan1does your firmware and UI match it is located in Help menu at the top then About. If it does not match you need to clear your Java cash including Installed applications. You should also download a new start.jnlp file.

[DennisC]

5 hours ago, Dan1 said:

I just purchased and installed new eisy to replace my 994i/IR pro.  Upgraded firmware on 994i to version 4.9.0 and then backed up 994i.  When I added new eisy and restored from backup there is nothing shown in the network. New eisy shows up using IoX launcher and admin console opens with no problems.  But none of my insteon devices are shown for the new eisy.  Any suggestions?

Are you following these instructions:

 

 

[Techman]

20 hours ago, Dan1 said:

I just purchased and installed new eisy to replace my 994i/IR pro.  Upgraded firmware on 994i to version 4.9.0 and then backed up 994i.  When I added new eisy and restored from backup there is nothing shown in the network. New eisy shows up using IoX launcher and admin console opens with no problems.  But none of my insteon devices are shown for the new eisy.  Any suggestions?

You need to first update your ISY to the latest firmware, 5.3.4. Once you restore the backup up on the eisy power cycle the eisy.

Prior to restoring the backup on your eisy you need to verify all your programs and scenes as the update from 4.9.0 to 5.3.4 requires some user intervention. Be sure to first read the firmware release notes.

[Techman]

@DennisC

Here are the ISY to EISY migration instructions from the UDI Wiki

Eisy:User Guide - Universal Devices, Inc. Wiki (universal-devices.com)

[DennisC]

1 hour ago, Techman said:

@DennisC

Here are the ISY to EISY migration instructions from the UDI Wiki

Eisy:User Guide - Universal Devices, Inc. Wiki (universal-devices.com)

The instructions I posted are from Chris's post when he released the latest version of the firmware. I don't know if the wiki was updated to match, but if they are not the same, the instructions from my post should be followed, as they are the latest.

[Dan1]

All working for me now.  Thanks to all who helped!  The main mistake I made was not upgrading to firmware 5.3.4 because this option did not show up easily.  I followed the instructions in the forum link

https://forum.universal-devices.com/topic/33287-534-isy994-last-release-for-isy994/

And found the download link for 5.3.4 in the instructions.

[Dan1]

I also followed the Eisy user guide instructions provided again by DennisC.  Thanks for attaching the link so I didn't have to go looking again