Ristin Posted February 20, 2023 Posted February 20, 2023 I just installed this switch. I put the on/off switch in the z-wave position and pressed the program button while having my ISY add a z-wave device. The ISY found the Enbrighten switch, connected and installed. Everything was great, for about 2 minutes. Then the ISY lost communication with the switch. I tapped the program button on the Enbrighten and z-wave reconnected and worked fine for another couple minutes. The ISY has no issue reconnecting with the switch but won't stay reconnected. I've just started working with z-wave devices and know very little about the protocol. My other z-wave device is a smoke detector and seems to work ok. The switch is only 20ish feet from the ISY but I did move the ISY closer to see if that helped. No change, same issue. After reading some z-wave posts I updated the ISY's firmware to 5.3.4. Still having issue.
lilyoyo1 Posted February 20, 2023 Posted February 20, 2023 45 minutes ago, Ristin said: I just installed this switch. I put the on/off switch in the z-wave position and pressed the program button while having my ISY add a z-wave device. The ISY found the Enbrighten switch, connected and installed. Everything was great, for about 2 minutes. Then the ISY lost communication with the switch. I tapped the program button on the Enbrighten and z-wave reconnected and worked fine for another couple minutes. The ISY has no issue reconnecting with the switch but won't stay reconnected. I've just started working with z-wave devices and know very little about the protocol. My other z-wave device is a smoke detector and seems to work ok. The switch is only 20ish feet from the ISY but I did move the ISY closer to see if that helped. No change, same issue. After reading some z-wave posts I updated the ISY's firmware to 5.3.4. Still having issue. See the tips and tricks post.
Ristin Posted March 22, 2023 Author Posted March 22, 2023 Thanks for the reply. I've read though the Tips & Tricks a couple times. I guess I don't understand Z-wave enough for that to help me. Signal range doesn't seem to be the problem. Now that I've had more time to mess with the switch, I've found that when I press the manual on/off (program) switch on the Enbrighten, it will connect to the ISY for about 3 minutes. During this 3 minutes I can turn the switch on/off remotely and query the energy monitor. During the 3 minutes Agave will see the switch and allow me to control the Enbrighten. After 3 minutes the switch goes dark and the ISY reports no connection and the device disappears from Agave. Press the manual switch on the Enbrighten and it reconnects for another 3 minutes. I've also noticed that the switch does reconnect by itself at some point every 24 hours. Even though I don't have real time communication with the switch, the energy monitor will send an update during the night. I also learned the Enbrighten will respond to queued on/off commands during that middle of the night wake up even though UD Mobile will complain the device isn't connected.
lilyoyo1 Posted March 22, 2023 Posted March 22, 2023 52 minutes ago, Ristin said: Thanks for the reply. I've read though the Tips & Tricks a couple times. I guess I don't understand Z-wave enough for that to help me. Signal range doesn't seem to be the problem. Now that I've had more time to mess with the switch, I've found that when I press the manual on/off (program) switch on the Enbrighten, it will connect to the ISY for about 3 minutes. During this 3 minutes I can turn the switch on/off remotely and query the energy monitor. During the 3 minutes Agave will see the switch and allow me to control the Enbrighten. After 3 minutes the switch goes dark and the ISY reports no connection and the device disappears from Agave. Press the manual switch on the Enbrighten and it reconnects for another 3 minutes. I've also noticed that the switch does reconnect by itself at some point every 24 hours. Even though I don't have real time communication with the switch, the energy monitor will send an update during the night. I also learned the Enbrighten will respond to queued on/off commands during that middle of the night wake up even though UD Mobile will complain the device isn't connected. There's 1 way to find out if range isn't the issue....move the device closer. If you do and things still don't work then you have a defective switch 1
Ristin Posted March 23, 2023 Author Posted March 23, 2023 lilyoyo1, I bow to you.Your Kung Fu is mighty! I moved the ISY to an exterior window closest to the Enbrighton switch and it now works perfectly. Guess I need to add more line voltage powered z-wave devices to that room to act as repeaters? Thanks 1
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