Blackbird Posted March 19, 2023 Posted March 19, 2023 I have 5 Kasa lights and every once in a while they lose connection with the app and Polisy and even the manual button wont turn them on. The only way I can get them to work is by unplugging them and plugging them back in. the only one that has not had this issue is the one closest to the wifi router. Not sure why even the button wont turn them on.
lilyoyo1 Posted March 19, 2023 Posted March 19, 2023 On 3/19/2023 at 5:34 AM, Blackbird said: I have 5 Kasa lights and every once in a while they lose connection with the app and Polisy and even the manual button wont turn them on. The only way I can get them to work is by unplugging them and plugging them back in. the only one that has not had this issue is the one closest to the wifi router. Not sure why even the button wont turn them on. Expand If they're losing connection to the app then it's a product issue/network issue. I'd contact the mfg. Have you tried moving the problem devices to the area where you don't have an issue? If they all work fine there then it may be something environmental
Blackbird Posted March 19, 2023 Author Posted March 19, 2023 I was assuming wifi signal but weird why even the button wont turn them on at those times. I will try to contact them. Thanks
lilyoyo1 Posted March 19, 2023 Posted March 19, 2023 On 3/19/2023 at 2:43 PM, Blackbird said: I was assuming wifi signal but weird why even the button wont turn them on at those times. I will try to contact them. Thanks Expand That would be hardware
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