RGardner01 Posted April 6, 2023 Posted April 6, 2023 Older dimmer keypad quit working. I installed new Insteon 2334-222 revision 8.2. Tried to install in admin console. Stated could not recognize because of Insteon engine. Updated ISY994i from 4.9.0 to 5.3.4 and updated UI to 5.3.4. Admin console still cannot install.
lilyoyo1 Posted April 6, 2023 Posted April 6, 2023 4 hours ago, RGardner01 said: Older dimmer keypad quit working. I installed new Insteon 2334-222 revision 8.2. Tried to install in admin console. Stated could not recognize because of Insteon engine. Updated ISY994i from 4.9.0 to 5.3.4 and updated UI to 5.3.4. Admin console still cannot install. Does your firmware and UI match? How are you attempting to add step by step? Are you getting any messages?
MrBill Posted April 6, 2023 Posted April 6, 2023 @RGardner01 also, are you using windows or mac? it makes a difference... give us details of exactly where it's not working for you. You're telling us that you updated UI to 5.3.4. but that you can't install the admin console? the first makes you sound like you got into the admin console after upgrade, the second make it sound like you can't. Which makes us wonder if you cleared the java cache including "installed applications and applets"?
sdynak Posted April 7, 2023 Posted April 7, 2023 Also.. make sure you enter the address exactly as shown.. I have errored this myself more than I would publicly admit 😀 1
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