dbwarner5 Posted April 23, 2023 Posted April 23, 2023 I understand that during Portal maintenance periods, my Polisy will briefly disconnect and reconnect. However if you look at the image below, these times / dates don't directly correlate with the maintenance periods. Is this anything to be concerned about ? why is it happening? Thanks.
bmercier Posted April 23, 2023 Posted April 23, 2023 6 minutes ago, dbwarner5 said: I understand that during Portal maintenance periods, my Polisy will briefly disconnect and reconnect. However if you look at the image below, these times / dates don't directly correlate with the maintenance periods. Is this anything to be concerned about ? why is it happening? Thanks. There are many reasons why a connection may drop. If it's just once in a while, there is nothing to be concerned about. I would suggest to look at the ISY error log, there might be something happening there. 1
MrBill Posted April 24, 2023 Posted April 24, 2023 @dbwarner5 as pointed out the ISY error log should yield some clues... Mine happen tho because my cable connection sucks... but the comcraptic cable company doesn't fix anything that's working-- which it is working 99.9% of the time. 1
dbwarner5 Posted April 26, 2023 Author Posted April 26, 2023 Will check the log when I get a chance. It literally drops and picks back up at the same clock time which to (possibly wrong assumption) that it isn’t cable or hardware related
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