Climacell has no forecast info

[drprm1]

Finishing up migrating from 994 to eisy…Everything good except one nodeserver, Climacell, is giving the correct current weather data but not populating the forecast days. All days have the same template with no data. 

Have deleted and reinstalled Climacell a few times with no help.All other nodesevers work well.

PG3X 3.1.26

[DennisC]

Have you checked the Configuration tab to .ake sure settings are all correct and have you restarted admin console?

If so, check the logs for errors.

[drprm1]

Checked the config  tab many times and it is correct. Also restarted AC with no luck.

The error log on restart is below. Only thing I see is last line.."Forecast data failure".....

 

 

 

023-05-15 07:29:20,116 MainThread udi_interface INFO polylogger:set_basic_config: set_basic_config: enable=True level=30

2023-05-15 07:29:20,470 MainThread udi_interface INFO __init__:<module>: UDI Python Interface for Polyglot version 3 3.0.59 Starting...

2023-05-15 07:29:20,473 MainThread udi_interface.interface INFO interface:__init__: Initialization received from Polyglot V3 3.1.26 [ISY: 5.6.0, Slot: 7]

 

023-05-15 07:29:20,473 MainThread udi_interface.interface INFO interface:__init__: Connect: Network Interface: {'addr': '192.168.1.50', 'netmask': '255.255.255.0', 'broadcast': '192.168.1.255'}

2023-05-15 07:29:20,474 Interface udi_interface.interface INFO interface:_startMqtt: Connecting to MQTT... localhost:8883

2023-05-15 07:29:20,475 MainThread udi_interface.interface WARNING interface:db_getNodeDrivers: controller not found in database.

2023-05-15 07:29:20,475 MainThread udi_interface.interface WARNING interface:send: MQTT Send waiting on connection :: {'config': {'version': '2.0.1', 'requestId': False}}

2023-05-15 07:29:20,476 Interface udi_interface.interface INFO interface:_startMqtt: Using SSL certs: 0021b9026226_7.cert 0021b9026226_7.key

2023-05-15 07:29:20,483 MQTT udi_interface.interface INFO interface:_connect: MQTT Connected with result code 0 (Success)

2023-05-15 07:29:20,483 MQTT udi_interface.interface INFO interface:_connect: MQTT Subscribing to topic: udi/pg3/ns/clients/00:21:b9:02:62:26_7 - MID: 2 Result: 0

2023-05-15 07:29:20,526 MQTT udi_interface.interface INFO interface:_subscribe: MQTT Subscribed Succesfully for Message ID: 2 - QoS: (0,)

2023-05-15 07:29:23,489 MainThread udi_interface.interface INFO interface:addNode: Adding node Climacell Weather(controller) [None]

2023-05-15 07:29:23,490 MainThread udi_interface.interface INFO interface:setController: Using node "controller", driver "ST" for connection status.

2023-05-15 07:29:23,549 Thread-1 udi_interface ERROR climacell:parameterHandler: ***** Entered parameter handler....

2023-05-15 07:29:34,275 Thread-3 udi_interface ERROR query:query_forecast: Forecast data failure: 'data'

[DennisC]

Looks like you need some assistance from the node server creator regarding:

2023-05-15 07:29:23,549 Thread-1 udi_interface ERROR climacell:parameterHandler: ***** Entered parameter handler....
2023-05-15 07:29:34,275 Thread-3 udi_interface ERROR query:query_forecast: Forecast data failure: 'data'

I am flagging @bpwwer for you.

Edited May 15, 2023 by DennisC
Added flag to Bob.

[DennisC]

I did see this in the instructions:

* How often to poll the climacell weather service for current condition data (in seconds).
 Long Poll
* How often to poll the climacell weather service for forecast data (in seconds). Note that the data is only updated every 10 minutes. Setting this to less may result in exceeding the free service rate limit.

[drprm1]

Yes....

Seeing this line every 10 minutes

2023-05-15 07:59:20,328 Thread-31 udi_interface ERROR query:query_forecast: Forecast data failure: 'data'

The poll settings are the same as before the migration so should work 🤞

Edited May 15, 2023 by drprm1

[bpwwer]

If you set the log level to 'debug' you'll get more information.  It will display the actuall http request that it is making for the forecast data and it will display what the server returns.

The error message is because the server did not return any forecast data.

[drprm1]

here is the debug log

Climacell_5-15-2023_104657_AM.zip

[bpwwer]

The is what the server is sending in response:

The plan is restricted and cannot perform this action. Adjust action and try again: endTime cannot be more than 5 days ahead.'

It sounds like you're requesting more days of forecast than your plan allows.  Reduce the number of forecast days to 5 or less.

[drprm1]

Well reduced days to 3 and now works! I can live with three day forecast

Thanks! ........my migration is complete!!!

Edited May 15, 2023 by drprm1

[rwsani99]

I've bitten by this same issue too.  I've been using 7 as my 'Forecast Days'  for a year or more and it's worked fine.  I suspect a 'policy' change at Climacell, but I don't know when.  I've now switched to a 4 day forecast request.  Thanks for posting this!

Edited June 19, 2023 by rwsani99