Support thread for: PG3x v3.1.33 (June 30, 2023)

[tmorse305]

15 hours ago, TriLife said:

Something weird happened the other day.

@TriLife read the posts above yours for more details, both of your questions are answered.  You can no longer just restart PG3x, you have to reboot eISY.  There is a bug in .33

Known problem

• The UI incorrectly displays version 3.1.35
• The UI incorrectly displays "PG3x Restart Required", and a restart does not clear this message. The message can be ignored.

Edited July 9, 2023 by tmorse305

[TriLife]

Hello,

I can no longer log onto PG3x from my Web browser, after I upgraded to 3.1.33

Rebooted eISY through the admin console. no change

Re-entered the ID/PW as suggested above, no change

Pushing the magic button apparently doesn't reset PG#x credentials, so didn't try that.

 

Mildly frustrating these days, to tell you the truth;

 

Cheers

[TriLife]

32 minutes ago, TriLife said:

Hello,

I can no longer log onto PG3x from my Web browser, after I upgraded to 3.1.33

Rebooted eISY through the admin console. no change

Re-entered the ID/PW as suggested above, no change

Pushing the magic button apparently doesn't reset PG#x credentials, so didn't try that.

 

Mildly frustrating these days, to tell you the truth;

 

Cheers

[SOLVED] It required a power cycle... It's back up again...

Edited July 10, 2023 by TriLife
added missing information

[Techman]

Remove power from your eisy/polisy. After the reboot give it another try.

Are you able to log into PG3x via the admin console?

 

[TriLife]

1 minute ago, Techman said:

Remove power from your eisy/polisy. After the reboot give it another try.

Are you able to log into PG3x via the admin console?

 

Yup, that did it.

And yes, all was working fine and accessible via admin console.

I did notice that the browser kept saying "waiting for <IP address:3000>...

Thanks @Techman

[Techman]

You're welcome. There's a few issues with the current version. They should be corrected in the upcoming update

[Administrator]

New Version Released - please upgrade to 3.1.36 if you are experiencing any issues then report any issues in the support thread for 3.1.36.