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ISY-994 Lost Password


chris932

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Posted

I just noticed ISY was offline from a 3rd party integration with an invalid credentials error. After some troubleshooting (because obviously this can't be a password issue) turns out the ISY reverted back to the default admin/admin user and password.

What could possibly cause this? Once I login all the devices, scenes, and program appear to be working. It was working no less than 4 hours ago when outside lighting turned on.

Posted

Now I noticed the time zone is stuck on USA, CA Los Angeles and this causes issues with my scheduled programs.

I try to set the correct timezone but it doesn't save.

I tested the SD card and can read it all without any errors.

Posted

Also the Admin Console Java app is very slow and not responsive when I attempt multiple tasks in sequence. There is a red flag in the lower left corner when it is failing to respond.

Posted

I'm unable to check right now because the ISY has gone offline. However, I doubt any of this is due to a mismatch of the UI and server versions.

Posted

I went to reboot and noticed only the power light is on, and flickering at that.

With a new power supply it seems to have accepted the time zone setting, even logged in via telnet and rebooted. Hopefully it doesn't go down again 😁

 

 

Posted

Power supplies going bad is a problem. I have had as others here also have had. With success of working again with the new supply.

My ISY994i was not too reliable. When I rebooted it the LEDs flashed on and off as the supply tried to keep the ISY994i running. A replacement corrected the issue. UDI sold a 12V 2A supply as a spare part.

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