I decided to finally take the plunge and upgrade my isy to my polisy. I got the polisy up and running prior to the upgrade. All running great. Also had some PG3 node servers running great. My isy was on 300 series zwave. I upgraded it to 5.0.16 and all went well. I then installed a zooz 700 stick on the polisy, unrolled some of my zwave devices from the isy and enrolled them on the polisy. Worked great. Next step was to upgrade the isy to 5.3.4 so that I could back it up and restore my insteon stuff to the polisy. I knew that zwave would not migrate (series 300) and that I would manually have to rework it on them on the polisy. Did not do the 'migrate zwave' backup - just normal backup. Restored the fresh backup from the isy to the polisy. Problem - the zwave does not work anymore on the polisy. Clicking the zwave menu says - zmatter zwave not responding. I am completely stuck. Why would the polisy support the zooz stick perfectly prior to restoring the backup from the isy? Now is seems like it does not recognize the device and is looking for the zmatter board. I have checked and unchecked the zwave support under configuration and rebooted several times. Any help is appreciated.

Here is the solution from the great support staff (Chris) - it worked great. Basically resets the configuration/system tab on the admin manager and restores ability to have a zooz 700 zwave stick instead of a zmatter. One additional step I found was to re-enable insteon and zwave on the configuration/system tab. Do not do migrate to zmatter. 1) ssh to Polisy 2) run command: sudo rm /var/isy/FILES/CONF/0.UCF 3) close ssh (unless you want to keep it open for something) 4) Restart IoX 5) Go to Configuration Tab in Admin Console, you should see a button "Migrate to ZMatter Z-Wave", this indicates that you are now currently using original Z-Wave. (Don't press the button obviously) 6) Update the values in the Configuration Tab to what they were before 7) Under the Z-Wave top level menu you should see all the options (like add, remove, etc.)

Trying to migrate to Polisy - stuck on zwave

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November 28, 20231 yr

Author

I know you tried this already but you might want to try the steps I received from support (prior post) again. It re-enables the support of non-zmatter zwave after a migration

November 28, 20231 yr

Yes, I have tried that, going to try to reset the port again.

November 28, 20231 yr

And just tried that again, and still not reset. Is there any reply other than what I have pictured? There's no indication that it did anything. I do know that sometimes with these unix/qnx/etc type systems that you don't always get a response. oh and I tried this a third time to get the screen shots.

November 28, 20231 yr

Author

Looks like it succeeded in the file removal- unless the password you entered was incorrect and it did not give an error message.

November 29, 20231 yr

All set now. Chris Jahn sent me a command to run from a browser to reset the Z-Wave back to Zooz. I have successfully added two devices. I just need to find out how to migrate without setting this back to Z-Matter.

Thank you for your responses and help.

This topic is now closed to further replies.

https://forum.universal-devices.com/topic/41683-trying-to-migrate-to-polisy-stuck-on-zwave/

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Trying to migrate to Polisy - stuck on zwave

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