Hello,

 

I have 2 questions:

 

1. After having to delete all programs from ISY and re-importing them I noticed that most of them (not all) were disabled (the Enable check box was not checked). Is this common or could it be linked to question 2?

 

2. I tried to do a restore on the ISY after #1 above and it failed (something about socket error, sorry I didn’t write down the exact error). I rebooted the ISY and then was able to restore. I had the same problem when upgrading to 2.7.14? Could this be an indication of something failing, or is it a good idea, and perhaps necessary to reboot occasionally?

 

Thanks,

 

Tim

Hi Tim,

 

Usually if a Restore or a firmware upgrade fails it is due to one of three things:

Software firewall

Wireless connection

Network error (is the ISY connected through a switch?)

 

Rand

 

Hello,

 

I have 2 questions:

 

1. After having to delete all programs from ISY and re-importing them I noticed that most of them (not all) were disabled (the Enable check box was not checked). Is this common or could it be linked to question 2?

 

2. I tried to do a restore on the ISY after #1 above and it failed (something about socket error, sorry I didn’t write down the exact error). I rebooted the ISY and then was able to restore. I had the same problem when upgrading to 2.7.14? Could this be an indication of something failing, or is it a good idea, and perhaps necessary to reboot occasionally?

 

Thanks,

 

Tim

Hi Rand,

 

I am running McAfee and I disabled the antivirus and firewall, the ISY is connected to a port on the router directly, no wireless. Out of all the firmware upgrades I have done with the ISY, the last one was the first problem. The router is the dlink dir855 if that means anything.

 

Thanks,

Tim

Hi Tim,

 

This might indicate SD Card issues but I really doubt it. Please try httpS next time and let me know the outcome.

 

With kind regards,

Michel