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Posted

Trying to finish my migration from ISY to EISY, need to but Elk Module.

I get to the Polyglot login screen, try admin admin, and all my other accounts, it sit there.

Tried a different browser, no go

Turned off my av and other systems, still no go.

What am I doing wrong

  • Solution
Posted

@JSchumann in addition to what @tlightne suggests (Polyglot on the eisy uses the same local credentials as the eisy admin console)if you've performed updates make sure you perform a full power cycle of the eisy. Sometimes updates get stuck (just unsure what is going on) and do not allow the system to properly reboot even though you press the "reboot" button in Admin Console. 

You have a few options:

Press the power button 5 times (not holding longer than about 1-2 seconds) - this will reboot the device

Press the power button 6 times - this will shutdown the system - blue light should turn red when "off"

If you don't get successful reboot or shutdown then just pull the power supply, but that should be last attempt because the other methods give the system a chance to gracefully shutdown, thus stopping any processes in work.

Once you have successful reboot or shutdown allow 2 minutes +/- for the system to fully start up and be accessable.

Learn more about the multi function button in the wiki:

https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Multi_Function_Button

 

  • Like 1
Posted

Thanks all, I got logged in on UD Mobile (Which is a mess now not sure why).

So now my focus is learning about Node Server ELK.  I have it installed, but not sure it is right.  Had to rewrite all my programs, what a pain.

 

Regards,

John

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