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Isy to EISY transition adding ELK Module - errors


JSchumann

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Posted
9 minutes ago, JSchumann said:

OK, done. In admin console I go to my area then on the bottom there are drop downs.  I change disarmed to arm away and hit set armed status and it changes back to disarmed.  Still get error messages.  Am I doing it right?

1. Is the "Arm Up State" = "Ready To Arm"?

2. Is the user_code set to a valid code entered in ElkRP2?

3. Is the ElkRP2 Disconnected from your ELK?

If the answer is yes to all 3, then please download log package and PM to me again.

Posted
6 minutes ago, Jimbo.Automates said:

1. Is the "Arm Up State" = "Ready To Arm"?

2. Is the user_code set to a valid code entered in ElkRP2?

3. Is the ElkRP2 Disconnected from your ELK?

If the answer is yes to all 3, then please download log package and PM to me again.

yes to all 3.  Sent package

Posted
2 minutes ago, Jimbo.Automates said:

No, that's why I said to reinstall all node servers which is supposed to fix it

Sent from my Pixel 6 Pro using Tapatalk
 

I just reinstalled all node servers again

 

Posted
12 hours ago, DennisC said:

After the reinstall, did you try arming from admin console?

After troubleshooting on Messenger, we determined that I inserted a problem by changing my time zone after installing the elk module.  This caused a 3 hour time difference in the key files.  I had to delete the elk module from admin console and uninstall elk module.  Then I reinstalled elk module and did configuration.  After all nodes were imported, I tried arming from admin console and udmobile and it worked, no TCP errors.

I am still getting the other errors, but I think they are related to EISY.  Will continue working on them.

Thanks,

John

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