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Command error

Envirogreen
in UD Mobile

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Posted

Hi. I’m getting an error when pressing buttons. This is using harmony hub. This particular one is with Apple TV but occurs with other devices as well. 

IMG_1903.png

Is the node server / plugin running without errors?

Maybe reboot your ISY followed by an UD Mobile sync?

The first thing to check is that the command exists and has not changed. Changes may occur on Node Server update or firmware update, although the latter is less likely.  Synchronization then edit the command (on the bottom of favorite edit screen) should reset the command if it has changed.

Assuming the command exists, I have seen this at times when commands for the same node are executed in a short time frame.  The error is coming from eisy, although it could be an issue passed from PG3 or the Node Server.

At this time UD Mobile does not show logs, but it would be helpful to see if eisy, PG3, and/or the Node Server have logged errors when this happens.

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