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Restoring backup to UDM on wife’s phone results in errors

PB11
in UD Mobile

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Posted

I’m trying to get my wife’s iphone setup with the same favourite icons and colours I have setup on my iphone without having to go through all the steps.  
when I restore the backup the entire mobile app fails to work. Gives me errors when logging in with my profile. 
I have removed the app and reinstalled and it works fine at baseline, but as soon as I restore the backup it fails. 
have created multiple backups to ensure it wasn’t the issue. 
 been successful with my 2 other iPads without issue. 
 

 

 

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Edited by PB11

Have you tried creating another backup? 

If you have and it did not work please send me a private message with a copy of the backup file, or open a ticket and include a zipped copy of the backup file.

I also see crashes for iOS > 17.0  will push an updated app today, so should be live over the weekend.

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