I'm trying to set up the Occupancy 2.0 feature with a new eISY.  I think I'm missing some sort of configuration somewhere but I can't seem to pinpoint it.  I've setup a geofence on my iPhone but I think there's a connectivity issue with my Portal.  For example, I don't see the Geofence created from my iPhone show up on the Portal.  When I click on 'add geofence', I either get unauthorized or configuration error.  Where is this configured?  There's probably some old values somewhere from my previous installation that need to be cleaned up.

 

 

The Occupancy Node Server is not needed for UD Mobile Geofencing. See setup video here 

 

If you would like to use the Occupancy Node Server with UD Mobile, the following links to instructions.

https://wiki.universal-devices.com/UD_Mobile#Occupancy_v2.0_Node_Server

I've been following the instructions and I get stuck here:
"After System is connected to Portal g to "Select Tool" > Occupancy v2.0. Click Add Geofence, in this example I use "Home Geofence", then save".  When I try to add the geofence I get the "node server is not configured" error above.  I completed the prerequisite steps of configuring the connection and uploading node definitions and rebooting ISY.  There is a green dot next to my eISY on the main screen (and a grey dot next to my old ISY994 that I'm no longer using).

If the occupancy node server is truly not needed then maybe all of this is unnecessary.  However, this statement makes me think I need it: "However the Occupancy v2.0 Node Server may make tracking a locations occupancy easier if there are multiple users.".  I have 4 users/devices within my house that I'd like to configure.

-Brian

Can you check the configuration? 

I have added the following to Wiki Setup 

This is what I see.  I thought about just clicking the remove button and re adding this but the warning message that popped up looked like that action would affect more than just this node so I canceled that course of action.

 

Press Upload Node Definitions

After clicking on upload node definitions and allowing ISY to reboot the configuration still looks the same as above.

Ok, thanks.  I cannot replicate this on my side. 

Please remove, then try again.

I started to do that but this warning message spooked me.  Does this mean I'll loose my integration with Alexa and all of the plugins I've installed from the PG3 store?

Edited December 27, 20231 yr by bw23198

This removes ISY Portal Node Server Nodes. So just the Occupancy Nodes.

Removing the node and re adding it fixed it.

10 hours ago, bw23198 said:

Removing the node and re adding it fixed it.

Great!  I added a Troubleshooting Tip to our WiKi instructions.