I haven't logged into my ISy-26 for many months. I cannot remember my password, and "admin" as username and password does not work (and my normal passwords do not either). How do I reset my password?

Hello ctviggen,

 

I am so very sorry for the delay in my reply.

 

First, you will have to find your MAC address:

1. Use your browser to go to http://your.isy.ip:port/0/d

2. Look for a tag which looks like uuid:00:03:f4:02:20:7e

3. Your MAC is all the numbers after the uuid:. So, in the above case, the MAC is 00:03:f4:02:20:7e

4. Write down your MAC

 

Secondly, you will have to use telnet to reset your password:

1. Unplug your PLM

2. Using the command prompt on your computer:

telnet your.isy.ip 126

3. Enter the MAC exactly as you wrote it down above for both userid/password

4. Wait for approximately 30 seconds and till system comes back with operation successful

 

With kind regards,

Michel

 

I haven't logged into my ISy-26 for many months. I cannot remember my password, and "admin" as username and password does not work (and my normal passwords do not either). How do I reset my password?