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XML Parse Error - no recent changes made

palacekeeper
in ISY994

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Posted

I am used to Java updates breaking my configuration regularly, but this one appears to be a new issue - at least for me. I'm getting an XML Parse error when attempting to start up the admin console from the shortcut I always use. I have not made any changes. Java hasn't been updated since November and Temurin since about 3 weeks ago. 

I can't get into the ISY portal either. I saw in other threads where maybe my subscription lapsed, but I can't even log in to the portal to check the status. 

I tried downloading a new start file and pasting the full URL including the desc at the end, but it just says "not found". 

I tried power cycling the ISY and still get the same results.

Any suggestions on what steps I can run through to regain access? 

Thanks!

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