oamber Posted January 17 Share Posted January 17 Things are working nicely on my UD mobile, however, I added an additional phone and I cant get it to show on The UD mobile "Devices" section for notification settings. EISY, iOS phones. All devices up to date and working. Link to comment
Jimbo.Automates Posted January 17 Share Posted January 17 Things are working nicely on my UD mobile, however, I added an additional phone and I cant get it to show on The UD mobile "Devices" section for notification settings. EISY, iOS phones. All devices up to date and working. Restart the Notification plugin, then after a couple minutes resync UDM.Sent from my Pixel 8 Pro using Tapatalk Link to comment
Jimbo.Automates Posted January 18 Share Posted January 18 Actually, it is recommended to only use Groups, put the new phone in a group and send to the group. That way when you get a new phone you just have to edit the group. Link to comment
oamber Posted January 18 Author Share Posted January 18 Did this, process went well. Still no new phone showing up Link to comment
oamber Posted January 18 Author Share Posted January 18 I cant send it to a group, or im not sure how to do this. Link to comment
Jimbo.Automates Posted January 18 Share Posted January 18 I cant send it to a group, or im not sure how to do this.In UDM the only option is called group. This is a group I call JimsPhone which contains my current phone.Sent from my Pixel 8 Pro using Tapatalk Link to comment
Javi Posted January 18 Share Posted January 18 20 hours ago, oamber said: Did this, process went well. Still no new phone showing up If the phone is not showing on UD-Mobile > Notifications-Tab > Setting (gear icon), then it is likely the device is signed into another Portal account. Multiple Account support requires that the Node Server is installed again with the API key for the other account. Edit: See Jimbo's comment below. Link to comment
Jimbo.Automates Posted January 18 Share Posted January 18 25 minutes ago, Javi said: If the phone is not showing on UD-Mobile > Notifications-Tab > Setting (gear icon), then it is likely the device is signed into another Portal account. Multiple Account support requires that the Node Server is installed again with the API key for the other account. Thanks Javi, didn't think about that. But the node server does support multiple portal accounts by adding separate "UD Portal" service nodes. The UD Mobile node doesn't support multiple portal accounts. 1 Link to comment
oamber Posted January 19 Author Share Posted January 19 Well thanks for the info, but I only have one account. Link to comment
Javi Posted January 19 Share Posted January 19 Was the issue resolved? If so please let us know how for future reference. If not resolved: Is the Notifications API Key (Notification Tab > Settings > API Key) the same on both Mobile Devices? Do are both devices listed under the Devices Section (Notification Tab > Settings > Devices)? If they are are there any special characters in the name? Link to comment
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