Issue with new Yale Zwave lock

I have 3 yale zwave deadbolts that have been working flawlessly with my polisy zooz setup.  One of the locks failed and I purchased a new model.  The older locks are from 2015.  The new lock comes with a newer zwave version 2 module.   I know that locks are secure devices and a pain with zwave, but it seems to be added fine to the network.  The old locks are Yale yrd210 and the new lock is YRD216-ZW2-OBP.

The new lock added to the network okay and I can control it (lock, unlock).  But I cannot create programs based on lock actions.  For example, unlock the door then turn on a light.  This has always worked flawlessly. If I substitute one of the older locks to the program, it works fine. 

Events are being generated in iox, but no actions are triggered.  But, in the admin console, if I manually lock and unlock the lock, the correct status changes (locked, unlocked) on the device viewer.

There are some differences in the events between the old locks and new locks.  From the event viewer.

Old Lock Manually lock
Fri 01/19/2024 07:25:33 PM : [ZWAVE-TX-NONCE  ] ...
Fri 01/19/2024 07:25:33 PM : [ZW008_1         ]       ST 100 (uom=11 prec=0)
Fri 01/19/2024 07:25:33 PM : [ZW008_1         ]    ALARM   4 (uom=15 prec=0)

New Lock Manually lock
Fri 01/19/2024 07:25:45 PM : [ZWAVE-TX-NONCE  ] ...
Fri 01/19/2024 07:25:45 PM : [ZW010_1         ]       ST 100 (uom=11 prec=0)
Fri 01/19/2024 07:25:45 PM : [ZW010_306       ]    ALARM   1 (uom=25 prec=0)
Fri 01/19/2024 07:25:45 PM : [ZW010_306       ]      DON 100 (uom=78 prec=0)

Old Lock Manually unlock
Fri 01/19/2024 07:25:37 PM : [ZWAVE-TX-NONCE  ] ...
Fri 01/19/2024 07:25:37 PM : [ZW008_1         ]       ST   0 (uom=11 prec=0)
Fri 01/19/2024 07:25:37 PM : [ZW008_1         ]    ALARM   6 (uom=15 prec=0)

New Lock Manually unlock
Fri 01/19/2024 07:25:52 PM : [ZWAVE-TX-NONCE  ] ...
Fri 01/19/2024 07:25:52 PM : [ZW010_1         ]       ST   0 (uom=11 prec=0)
Fri 01/19/2024 07:25:52 PM : [ZW010_306       ]    ALARM   2 (uom=25 prec=0)
Fri 01/19/2024 07:25:52 PM : [ZW010_306       ]      DON 100 (uom=78 prec=0)

I don't know what the various ALARM #'s mean;  the iox is seeing the events, but not triggering any actions.  I have tried this both with manually using the lock and using the keypad as triggers - neither trigger programs, but they all show events. 

Any clues, or additional debugging I can try. 

Thanks

Edited January 20, 20241 yr by bob123