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Ecobee stopped working, on upgrade, and errors in log


Go to solution Solved by paulbates,

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Posted

I think I upgraded Ecobee to 3.1.5 and to stopped updating.
I clicked re-install and no love.
I uninstalled, rebooted eisy, and reinstalled still no love.
It has been running fine since Jan 2023.
I get this continually in the Ecobee log.
Thanks

 
2024-02-11 13:21:22,602 MainThread udi_interface INFO polylogger:set_basic_config: set_basic_config: enable=True level=30
2024-02-11 13:21:22,603 MainThread udi_interface INFO __init__:<module>: UDI interface initializing
2024-02-11 13:21:22,603 MainThread udi_interface INFO __init__:<module>: User=0021b90262b6_3
2024-02-11 13:21:22,603 MainThread udi_interface INFO __init__:<module>: Home=/var/polyglot/pg3/ns/0021b90262b6_3
2024-02-11 13:21:22,603 MainThread udi_interface INFO __init__:<module>: Node Server Path=/var/polyglot/pg3/ns/0021b90262b6_3
2024-02-11 13:21:22,603 MainThread udi_interface INFO __init__:<module>: PG3INIT=eyJ1dWlkIjoiMDA6MjE6Yjk6MDI6NjI6YjYiLCJwcm9maWxlTnVtIjozLCJsb2dMZXZlbCI6IldBUk5JTkciLCJ0b2tlbiI6IjNLciZ2dTBncEZBKEt5bHMiLCJtcXR0SG9zdCI6ImxvY2FsaG9zdCIsIm1xdHRQb3J0Ijo4ODgzLCJzZWN1cmUiOjEsImlzUEczeCI6dHJ1ZSwicGczVmVyc2lvbiI6IjMuMi4xOCIsImlzeVZlcnNpb24iOiI1LjguMCIsImVkaXRpb24iOiJTdGFuZGFyZCJ9
2024-02-11 13:21:22,603 MainThread udi_interface INFO __init__:<module>: Loading interface module
2024-02-11 13:21:22,649 MainThread udi_interface INFO interface:<module>: Loading MQTT module
2024-02-11 13:21:23,186 MainThread udi_interface INFO interface:<module>: MQTT module loaded
2024-02-11 13:21:23,424 MainThread udi_interface INFO __init__:<module>: Loading udi_interface module
2024-02-11 13:21:23,424 MainThread udi_interface INFO __init__:<module>: Loading node module
2024-02-11 13:21:23,425 MainThread udi_interface INFO __init__:<module>: Loading custom module
2024-02-11 13:21:23,425 MainThread udi_interface INFO __init__:<module>: Loading isy module
2024-02-11 13:21:23,425 MainThread udi_interface INFO __init__:<module>: UDI interface initialized
2024-02-11 13:21:23,425 MainThread udi_interface INFO __init__:<module>: UDI Python Interface for Polyglot version 3 3.2.6 Starting...
2024-02-11 13:21:23,429 MainThread udi_interface ERROR ecobee-poly:<module>: Excption: Unsupported callback API version: version 2.0 added a callback_api_version, see migrations.md for details
Traceback (most recent call last):
File "/var/polyglot/pg3/ns/0021b90262b6_3/ecobee-poly.py", line 11, in <module>
polyglot = Interface([Controller])
File "/var/polyglot/pg3/ns/0021b90262b6_3/.local/lib/python3.9/site-packages/udi_interface/interface.py", line 253, in __init__
self._mqttc = mqtt.Client(self.id, True)
File "/var/polyglot/pg3/ns/0021b90262b6_3/.local/lib/python3.9/site-packages/paho/mqtt/client.py", line 766, in __init__
raise ValueError(
ValueError: Unsupported callback API version: version 2.0 added a callback_api_version, see migrations.md for details
 
  • Solution
Posted

Unfortunately you are the victim of bad timing. On of the underlying pg3x support libraries changed (MQTT) and caused  new installs of of plugins to break. I see MQTT error messages in your error log above.

UDI will work to restore it tomorrow, read this thread

 

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