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Admin Console Help


slammers

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Posted

I just upgraded from a isy944i to an EISY.

I restore my backup and things were working until I updated the EISY from 5.7.1 to 5.8.0. Now when I try and login to the Admin Console on my I get an error saying my admin console version 5.7.1 is not compatible with EISY firware 5.8.0. 

 

How do I upgrade the Admin Console?

 

Posted
4 hours ago, slammers said:

How do I upgrade the Admin Console?

Clear your Java cache (checking all 3 boxes) then get a new start.jnlp from the UD site (clicking “My ISY” in the upper right of the site. Run that for a new IoX Launcher icon on your desktop. 

Then the “local” option will be updated. 

as with the ISY994 anytime the IoX firmware is updated you should perform this process if using the “local” option. Otherwise, as @paulbates suggests the “cloud” option should match, but if you have an issue just clear the Java cache and reload start.jnlp and you should be good.

I always suggest getting a new version of the start.jnlp file from the UD site as they do sometimes make backend adjustments….rare, but has been known to happen. 
 

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