schda12 Posted March 12 Posted March 12 I am about to migrate for ISY to Eisy. I just replaced the PLM for the ISY with a 2413s (serial) . It seems flaky, although the problem might be the ISY. Apart from the need for an adapter when using a serial PLM, are there any significant distinctions between the supported PLM's? For example, are the serial PLM's slower? Is one PLM unreliable? Thanks for reading and especially if you reply.
hart2hart Posted March 12 Posted March 12 I migrated over my serial PLM from ISY to eISY. Works great. Significant Internal processing are same between it and USB. Unless the serial to usb converter adds latency should be same speed. 1
paulbates Posted March 12 Posted March 12 (edited) The below thread covers this topic. The USB PLM will generally be preferrable if you are starting over with a new PLM and it's less than 15 feet from your eisy Its much less work to migrate the existing one, if its working Edited March 12 by paulbates 1
hart2hart Posted March 12 Posted March 12 Thanks. I’d forgotten the cable length requirements. To get my PLM in clear RF space, it’s always been about 25 ft from the ISY and now eISY.
Solution Geddy Posted March 12 Solution Posted March 12 1 hour ago, schda12 said: Apart from the need for an adapter when using a serial PLM, are there any significant distinctions between the supported PLM's? No need to change PLM again. I also have the serial and moved it from my ISY994 to eisy without issue using the serial to USB converter cord available at the time the eisy came out. It appears UDI is offering a different cable now that doesn't require going from the serial to USB cables so it might be shorter and one less thing to worry about in the communication aspect. It does concern me that you just replaced the PLM on the ISY994 and you think either it or the ISY are flaky. Might be worth making sure you have a solid backup from the ISY994 before migrating to the eisy to avoid bringing over any funky issues. I will make sure to suggest to you that you make a "hard copy" of all your programs currently on the ISY994. On the Program tab right click on the root folder (usually "My Programs") and use the last menu item of "Copy to Clipboard". Then paste into a text app (for Windows I suggest Notepad). NOT into a word processing app/document - you don't want to risk auto formatting changing things. Save this file somewhere so you can reference the programs after your migration. If you have Z-Wave or are not on 5.x firmware on the ISY994 there might be some adjustments needed for the programs and this file will help a lot of steps with correcting any program issues that might occur.
schda12 Posted March 13 Author Posted March 13 One note on Geddy's advice: make a "hard copy" of all your programs currently on the ISY994. On the Program tab right click on the root folder (usually "My Programs") and use the last menu item of "Copy to Clipboard". It looks like the option to get all programs in text is "Copy Folder to Clibboard".
schda12 Posted March 13 Author Posted March 13 Regarding Gedddy's helpful concern "you think either it or the ISY are flaky": Is there a way to check a backup for obvious garbage apart from using it? After encountering repeated failures to use my brand new PLM after a device reset, the PLM started working again. I did another restore from the backup taken when the prior PLM had failed. This time I saw no evidence of issues. I tried multiple restarts with different sequences and could not reproduce the ISY declareing safe mode. That included simultaneous restart from the same power strip (apprantly not recommended). Insteon support is unimpressed by my issues, since they involved an ISY which is no longer supported. My prior backups were way too old. I welcome suggestions but don't see an alternative to using that latest backup with a new Eisy.
Geddy Posted March 13 Posted March 13 8 minutes ago, schda12 said: It looks like the option to get all programs in text is "Copy Folder to Clibboard". Correct. Sorry. On the folder copy it adds that. Otherwise, for individual programs it's just copy to clipboard. It is still the "last" menu option. 2 minutes ago, schda12 said: Is there a way to check a backup for obvious garbage apart from using it? Not really. There's no verification process (at least that appears to a user). Typically a bad backup will stop and give errors. Another user recently had issues and was having problems with the backup process completing. Do you run any Z-Wave devices? Make sure you make a z-wave backup then the ISY backup so it's all inclusive. 4 minutes ago, schda12 said: the ISY declareing safe mode. When the ISY is in "safe mode" that means it does not recognize/see the PLM. Make sure the PLM is plugged in 30-60 seconds before starting up the ISY994. Also, there should be a solid green light on the PLM. 7 minutes ago, schda12 said: Insteon support is unimpressed by my issues, since they involved an ISY which is no longer supported. My prior backups were way too old. I welcome suggestions but don't see an alternative to using that latest backup with a new Eisy. I'm not sure what you mean. You mentioned that PLM is working. If things are working as expected then make a backup now and use that backup to migrate to eisy. Shouldn't need to involve Insteon Support in the process of backup the ISY994 or moving to eisy. That's all UD Support and UD Forum assistance. 1
schda12 Posted March 13 Author Posted March 13 Thanks Geddy. I was unsuccessful in identifying the contexts where the new PLM triggered ISY "safe mode" and contexts where it did not. I tried different lengths of time between starting the PLM and starting the ISY. It seemed that the PLM just started working and would no longer fail. There's probably some other factor around restore sequences that I'm overlooking. I do not use Z-Wave devices, so that's a complexity eliminated. Thanks for suggesting taking another backup of the ISY even though I did not attempt any changes since the first failed restore and the second successful restore using the new PLM (both from the same backup). Hopefully that will eliminate any lingering unwanted data that the former / dead PLM may have introduced to the backup I used for the restores.
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