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My license not recognized for new v1.1.1

johnnyt
in Airthings-C

Featured Replies

Posted

Hi @Jimbo.Automates,

My perpetual license is not recognized meaning I would have to purchase another one to install v1.1.1. Is that the plan or do I need to talk to UDI support to get the new version to recognize my existing license? I did need to have the license transferred from my Polisy some time ago so maybe that has something to do with it?

 

image.thumb.png.e3d9984a7824d7179b0b913643c5fad4.png

Solved by bmercier

Go to solution

You are not the only one, something seems to have happened with the new release.  Please submit a support ticket and give them our UUID to check.

 

  • Solution

There was a problem with the Airthings-C licenses. This is now fixed.

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