can we set the chime mode?

[carteriii]

The chime mode is clearly visible through the area.GV2 variable, but can we set that variable directly? When I create a program, the only options in the drop-down for setting the area are Query, Bypass, Clear Bypass, Set Armed Status, Set Poll Voltages, and Set Additional Trigger. Is there another way, or would this be considered a feature request?

If it matters, my use case is similar to my use of Alexa announcements for doors opening (e.g. "the front door just opened"), but we've also used the chime since the Alexa announcements can have such a delay. I disable the Alexa announcements when we really want things quiet, and I'd like to be able to similarly disable (& later re-enable) the chime.

Edited September 19 by carteriii

[Jimbo.Automates]

It should be there, I'll look into it.


Sent from my Pixel 8 Pro using Tapatalk

[Jimbo.Automates]

Yes, works fine for me.  'Home' is my 'Area 1'.

[carteriii]

I do not believe that I have that option. This is using IoX 5.8.4 on Polisy.

To make sure I'm thinking of this correctly, let me first show a screenshot of the ELK plugin, showing the nodes, showing that "Main Floor" is my 'Area 1' (similar to your 'Home'), also showing the Chime Mode as GV2 that I mentioned in my first post:

Now let me show a picture of the dropdown selection list in the admin console:

I feel like I must be missing something obvious, but I can't figure it out. Perhaps I'm just being an idiot (it's been known to happen). Could IoX not be showing all the options? I'll paste the "About" from the admin console here, and you can see my ELK version in the first screenshot above.

[carteriii]

@Jimbo.Automates I hope you don't mind me tagging you directly, but since you posted above, I'm hoping you can perhaps share a screenshot from your admin console that would confirm whether (a) I'm being stupid, or (b) something is missing from my installation.

For what it's worth, I notice in your screenshot above that you are testing and setting 'Alarm-Elk / Home' whereas instead I see only the area name without the pre-pended alarm name. The only places I see a similar concatenation is with the list of tasks or outputs (e.g. "ELK Controller / Output-001"). My area "Main Floor" shows at the same level as the controller itself:

I thought it might help to also post a screenshot of what I see when testing the chime mode. My area ("Main Floor") does allow me to test the chime mode, but does not show a value of "Off" as yours does. Instead I have "Silent" and "Single Beep" as you can see below. Does this indicate a version difference? IoX v5.8.4 shows a date of 2024-06-27 (shown in my earlier screenshot) so at a minimum it doesn't seem old. Any thoughts, or is it time for a support ticket?

[Jimbo.Automates]

@Jimbo.Automates I hope you don't mind me tagging you directly, but since you posted above, I'm hoping you can perhaps share a screenshot from your admin console that would confirm whether (a) I'm being stupid, or ( something is missing from my installation.
For what it's worth, I notice in your screenshot above that you are testing and setting 'Alarm-Elk / Home' whereas instead I see only the area name without the pre-pended alarm name.

Any thoughts, or is it time for a support ticket?

Sorry, been traveling and busy.

The Alarm-Elk is the folder I store all the elk nodes in.

I'll try to take a look on my home computer when I have a chance.

Submitting a support ticket likely won't help since they'll just ask me to take a look.


Sent from my Pixel 8 Pro using Tapatalk

[carteriii]

I have a thought for your consideration . . .

I upgraded from an ISY994 to my Polisy. Part of the process for this was creating a backup from the ISY994 that I restored to the Polisy via the admin console. Could it be that I'm only seeing menu selections that would be available on the ISY994, even though I'm definitely now running on the Polisy with the latest version of everything? That is a wild guess on my part, but at a minimum the upgrade situation seems potentially relevant.

[Jimbo.Automates]

No that wouldn't be an issue. Sorry, I've not had a chance to dig in deeper.

Sent from my Pixel 8 Pro using Tapatalk

[carteriii]

My other thread was automatically closed, so I'm effectively re-opening it with this new thread. The history is here:

Where we left of is, you posted this screenshot, implying you can both test & set the chime mode:

Unfortunately I do not see the chime mode static settings (e.g. "off") as selections. In my second to last post, I showed a screenshot of what I see when trying to test the value, which I'll include again here. Given the screenshot of yours immediately above, shouldn't I see a potential value/selection for "Off" in my screenshot below, where instead I only see Unknown, Silent, Single Beep, etc.?

Thanks in advance!

 

 

[carteriii]

@Jimbo.Automates I try not to tag people because I know it can be perceived as slightly obnoxious, and this is not urgent, but I'm assuming at this point you may have simply forgotten about this and hope you can get back to it whenever is convenient for you. Thank you!

[Jimbo.Automates]

On 11/8/2024 at 9:26 AM, carteriii said:

@Jimbo.Automates I try not to tag people because I know it can be perceived as slightly obnoxious, and this is not urgent, but I'm assuming at this point you may have simply forgotten about this and hope you can get back to it whenever is convenient for you. Thank you!

Sorry, no idea what the issue is.  Please open Admin Console, select the "Elk Controller", click the "Update Profile".  Then in the PG3 UI in the ELk -> Details -> Log -> Download Log Package and PM that file to me.  Then in the Admin Console -> Configuration -> Restart IoX.  Once it has restarted open Admin Console again and see if that fixed it.