fegelmej Posted 13 hours ago Share Posted 13 hours ago One of the recent hurricanes cooked my relatively new and stable EISY. UD quickly replaced it for me. Most is well and good, but my portal license did not migrate, and the instructions on the Wiki indicate I need the old EISY in my account to migrate the license. Any work arounds? I guess I can always buy a new license. THanks. Quote Link to comment
paulbates Posted 13 hours ago Share Posted 13 hours ago Do not buy another license. Submit a ticket and it will get fixed. Quote Link to comment
paulbates Posted 13 hours ago Share Posted 13 hours ago (edited) Sure. Include the UUID of your new unit in the ticket text Edited 13 hours ago by paulbates Quote Link to comment
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