Unable to edit time schedule in program ISY V5.3.4

[CraigB1]

I'm a 14 year ISY user, but I haven't edited a program in about a year, as things have been pretty stable here.

I'm trying to edit a time schedule in a program, but I seem to be unable to do so.
When I click on the time schedule, it shows in the edit area below the program, but the H,M,S are all ... instead of 0 as expected.

When I select a new number from the pull-down, it does not stick in the box.

Same for creating a new program with a schedule. From and Time Is do not allow me to enter H,M,S time.
Creating before or after a trigger (sunrise, sunset, etc.) seems to work correctly.
I've replaced the SD card with a new one, re-loaded 5.3.4 firmware, loaded backups going back to 2021 - no difference.

I'm stumped.  It seems that the ISY isn't allowing absolute time entries in programs. The clock in the UI shows the correct current time, and NTP update status is showing working.

Am I forgetting something I need to do to enter times into a schedule?
 

[Guy Lavoie]

That's odd.

Do you have existing programs with a schedule? If so, try copying that program to create a new one, and edit the new one. Just something to try.

[CraigB1]

Yes, I tried that.  Didn't work either.  I agree its very odd.
I'm getting the same behavior whether I create a new program, try to exit an existing one.

Export/Import a program, and the time condition issue is still there.

As I say, I'm stumped.

[Techman]

@CraigB1

One thing you can try is removing power from the ISY for about 30 seconds.

[CraigB1]

@Techman

Tried that and no change.  Its most odd.  Any program with a time schedule, I cannot set or edit the absolute time.
I back-rev'd to 5.3.3 and there is no change. I'm wondering if there's some odd hardware failure? 
I have a spare ISY-994Pro. Perhaps I'll load that one up and see if there's any difference.

[CraigB1]

Hmm.  Seems to be a fundamental system issue.
I got out and booted my "spare system" ISY.  Its currently on Ver 5.3.3

Running the system as a fresh load, no existing programs.

I tried creating a new program TEST1

I tried to add a IF condition of SCHEDULE.

I'm seeing the same behavior. You cannot set an absolute time in the IF Condition "Time Is" or "From".

I suspect that some time counter maximum has been exceeded either in the program or the hardware.

However, I tried manually setting the time to year 2014, and the same behavior persists.

I'm not a programmer and don't have the tools to diagnose further.

Edited 11 hours ago by CraigB1

[Guy Lavoie]

Sounds like a admin console problem, not the controller. Any recent java updates? Tried a reboot of your computer?

[CraigB1]

I'm loading the IOX finder from the UDI link.  It seems to properly identify the ISY version and load the appropriate Admin UI. UI and ISY versions match in Help/About in the Admin UI

I do regular Java updates when they come along.

Current Java version is Oracle Java 8 Update 431. 32-bit version running on Windows 10 Pro 64-bit OS.

I checked and the "-Xmx512m" runtime parameter is in place.

Computer is rebooted daily, as it is off overnight. Windows Fast Boot is disabled.

 

Edited 11 hours ago by CraigB1

[Guy Lavoie]

I did see a "java update available" go by just a couple of days ago, but I always wait a bit, just in case. The version I have now is 431 build 1.8.0_431-b09

I'm also running Windows 10 64 bit.

[CraigB1]

I'm on 431-Build 1.8.0-431_b10  So just one build ahead of you.

[Guy Lavoie]

Have another computer you could try it from?

[CraigB1]

I have a much older version of Java runtime on a laptop.  It works fine.

So the issue is with Oracle Java 1.8.0_431-b10 for Windows 32 bit.

Now to find how to roll back to b09

 

[Guy Lavoie]

There you go. That's why I'm always weary of updates.

[Geddy]

@CraigB1 when you're in Admin Console please check the UI you're using. Make sure the firmware and UI match.

Help -> About

Also, have you changed the font size in the themes that it might be too large to show the time/number in the window?  (I recall there was a size that once caused some options to be too large for the boxes, but I forget what font size that was.)

Lastly, check that you're not enlarging the admin console through Windows settings to magnify the display as it might be chopping off the bottom portion of the window and you don't notice it.  (Look at:  Settings > System > Display, then under "Scale & layout"

I'm not using the ISY994, but am on Java 1.8.0_431-b10 and don't have the issue.

In your testing have you been sure to clear the java cache and selecting all 3 boxes? Then delete any old versions of start.jnlp or admin.jnlp you might have and download fresh from UD site or admin.jnlp directly from your ISY994. 

With your cropped screenshot it's hard to determine if you've got a display issue or something else happening. 

To be certain...are you saying you don't see/have the "Add to 'If'" or the "Update" button?

 

[CraigB1]

@Geddy

Thanks!
It was the font size.  I recently increased it to the "14" setting as my eyesight has deteriorated making it difficult to use the default setting. Resetting it to the "12" size brought back correct operation of the absolute time setting.

So strange that only that setting and no others are affected by increasing the font size, and that choosing a number from the pull down wouldn't stick (fill-in) when selected even if the box wouldn't display the value correctly. (Or maybe it did, but couldn't display it?)

As to your other questions, I did have all the action buttons (Add to IF, Update) at the bottom of my screen. They were not affected. I'm familiar with the issue in using Windows to magnify things, and the resultant cropping of items from the lower and right sides of a frame, so I do not use that option.

Thanks for pointing me in the correct direction.  I'll just use a hand magnifier when using the ISY UI from now on.

Thanks again!

[Geddy]

Glad it was the font size. I recall having that issue and reading several others that have had that issue in the past. I'm not sure what causes it because for my screen I have it set to 16 and it worked fine. I even bumped mine up to 20 to see if it had the issue and didn't.

7 minutes ago, CraigB1 said:

I'll just use a hand magnifier when using the ISY UI from now on.

I'm with you on that! When Java forgets the larger size that I set it's a struggle (I have to get my stronger reading glasses!). Combine the small(ish) text and the colors and sometimes it can be really difficult to read admin console. Thankfully (similar to what sounds like your experience) things run fairly stable for me so I'm not digging around in Admin Console very often (mostly just to help others here).