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How to turn off the UDMobile error message about the Charted Status beta feature

milodorr
in UD Mobile

Featured Replies

Posted

After syncing UDMobile following the installation of the udiTeslaPW2 nodeserver on my eisy, I am getting flooded with multiple error messages: "Error  Charted Status is a beta feature which must be enabled.  If this feature was already enabled then the status must change at least once before data is available.  See https://wiki.universal-devices.com/UD_Mobile#Status_History  Error 503."  I went to that site, but I still don't understand how to turn off this beta feature.  Where does the line 

/rest/history/node/properties/recording/off

go?

Solved by Javi

Go to solution

The status value display was likely changed to a chart.  Please post a screenshot of the error and I can give more information on how to correct.

  • Author

Sure, here it is.  Let me know whatever other info I can provide.  Thanks

error msg.PNG

  • Solution

As far as I know this should only happen after opening a Node's Dashboard.  If you swipe app from recents does the Home tab still show this error?  Does it only start showing the error after clicking a specific Node?

If both answers are true go to the node and find the status value which is set to a chart, then change it to "Default" or another type of view.  

If this does not correct the issue, or the answer to the questions above are false then please open a ticket and include a ZIPPED COPY of the UD Mobile Backup file so that we can investigate.

IMG_0123.PNGIMG_0124.PNG

    • Like 1
    • Author

    In one node (named "Usage History") of the four installed with the udiTeslaPW2 nodeserver, I did indeed find a status value set to a chart.  I set it to Default (wish I had paid more attention to which one I changed), and all the "Charted Status" error messages have gone away.  :-)   For sure, I hadn't been messing with any of those status values previously, since I didn't know they were there until you told me!  In any case, thanks for your expert and speedy help.

     

     

    Great. 

     

    Just for reference in case anyone else encounters this.  Property History is currently a Beta feature, hopefully production soon.  To enable issue the following command  prefixed by the address of eisy (i.e.  http://X.X.X.X:8080/rest/history/node/properties/recording/on where the X.X.X.X is eisy's IP Address 

    /rest/history/node/properties/recording/on

    After doing this the property's value must change at least once before it will be charted.

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