I have some memories of performing z-wave device inclusion ("add") via UD Mobile; today I click "Z-wave // Add or edit Z-Wave Network" from Settings and I see the blurb for the dongle, and two switches ("Z-Wave Support" is on; "Z-Matter Hardware" is off).  No add/remove buttons or anything else.

If I start inclusion from the desktop console, I see progress on UD-Mobile.

Tried deleting all UD-Mobile data and logging back in; no joy.  What am I missing here?

Non-Zmatter Zwave Hardware?

Android? 

Android.  And some other app got weird after the last Samsung UI update, although I would suspect that's not it as the Insteon add/delete looks fine.  I've got an early eisy with the official UDI dongle on a cable.  It doesn't seem to have issues controlling existing Z-wave devices, and if I invoke the Z-wave inclusion from the desktop UI, I can see the progress on my phone.

Samsung Galaxy S22; Android 14; One UI 6.1.

Restarting phone did not help.

 

Understood.  I think I found an issue on Android for non-ZMatter Zwave.  Will be fixed 1.2.19

However if you do in fact have a ZMatter Dongle (pictured in screenshot) then then your Controller's Z-Wave implementation is using the older non-Zmatter functions.   ZMatter Zwave Addresses start with ZY, if I remember correctly the original implementation has addresses which start with ZW.  If this is the case please open a ticket as this is not a UD Mobile issue so will need deeper review.  Do not tick the Z-Matter Hardware switch yet as this will remove any devices already added to the controller.  Thanks

Order history shows: ZMatter USB: Z-Wave+ & Matter Module for eisy (Beta)

Z-wave devices are indeed ZW.  Actual dongle pictured (photo rotated 180 for ease of viewing; I do NOT live in the upside-down).

I don't think I understand what I'm opening a case about, if the missing add/delete function will be fixed "soon" (former developer; schedules are whatever they turn out to be and skimping on testing is the highway to hell).

Thanks!

 

Impressive grip on the USB extension in either orientation 😊

The missing add/remove functions are for the original Z-Wave implementation (ISY994 or a non-Z-Matter Hardware) which is the reason it was likely missed in testing.  Luckily I still have one 994 running for Google/Apple to run app testing for App submissions, so I replicated the issue.

The new Z-Matter implementation has has a barcode scan function and updated ZWave Profiles. Which UD Mobile will not show for your controller even after the fix made.

Open a ticket with the Title "ZMatter Hardware has ZW addresses instead of ZY addresses" then state that Javi asked you to open a ticket and add a link to this topic.