I have my lights schedule to dim at various times in the evening.  For the past two nights, the 9 o'clock program that was supposed to dim the lights has not worked.  The first time it happened, I used the UD mobile app to trigger the "Run Then" option for the program which then ran the program and the lights dimmed.  Last night, when the same thing happened, I triggered the "Run Then" option and got the following error message "Could not get Variable Params". 

I resynced the mobile app.  Rebooted the eisy. I resynced again.  None of these steps would make the error go away.  I used the IoX Launcher to bring up the Java interface and I was able to trigger the program correctly then.

I can control the devices on the system with no issues, so I know it's not a communication program with between the eisy and UD Mobile.  

Any thoughts on how to troubleshoot?

Thanks!

The app error is a bug in the app.

We have submitted a new version to both app stores. Still awaiting approval from Google/Apple.

I experience the same thing last night as well. Rebooted, resynced, no change. Submitted a ticket and got a reply saying that a new update to UD Mobile is about to show up on the App Store. 

Thank you!  I look out for the update.

Update is now available on the App Store and appears to work!

I agree, had the same problem, updated the app, problem is gone. Thank you..