Hue Hub Connected But No Hue Bulbs Added to System

[UD2)17rrh]

Hi.  Bringing back an issue I had some time ago but did not resolve.  

EISY and Polygot 3 show that the Hue install was successful.  That is, I see a green "connected" status in Polygot.  However I do not see any Hue devices added when I review my admin console. I tried a reboot of the system along with several attempts with "re-discover bulbs". 

Any thoughts?  Anything obvious I am missing?

Many thanks.

[dbwarner5]

@UD2)17rrh If the Plug-in is installed and running, and nothing is showing in the AC, then we need to start with checking to see if the PI has the light bulbs and is connecting to your Hue Hub first.

Open PGX and then hit Details on the Hue. 

Then hit Nodes. Is there anything listed? 

You should see all of your bulbs AND your Hue Hub. 

Is just the Hub showing? and if so does it say for the State (ST) a value of 1 for true. See below. 

 

If not, then it hasn't connected with your hub correctly. Here are the instructions from the README for the HUE.

Once installed - push the button on the Hue Bridge and add NodeServer into Polyglot, that will allow it to pair with the Bridge. 

Sometimes automatic bridge IP address discovery fails, in that case - you can specify Bridge IP address in a custom parameter ip for the NodeServer using Polyglot's frontend interface. 

Notes

Poly assumes that Bridge IP address never change, so it is recommended that you create an IP address reservation for the Hue Bridge on your router.

If you do see your hub but no lights, or if your Hub is not connected, then you may want to uninstall the Plug-in and then re-install it and try again. Follow any prompts upon installation to press the Hue button. 

However if you DO SEE your lights and hub listed then it's a problem between the PGX and EISY and linking into the AC. 

If that is the case, be sure to close your AC, then go to the HUE log in PGX and change it DEBUG and then stop the Plugin and then  restart it. Open up the AC and see if it shows. If not, download the log and post it. 

As a side note, in the AC, everything will be grouped under the Hue Hub. So be sure to expand it to look for your lights.  You can right click and ungroup them if that is the case and they will show in the tree.

An easy way to look for your Hue hub is to click on MyLighting and then click on the column labeled Address. Then scroll down to the node server number. In my case below it's loaded in slot 3 so it is easy to find that way.