admin console not starting

[tpventure]

As others have posted IoX (from start.jnlp) finds the eisy. But when attempt to launch admin console (lan or cloud) there is no response except that nothing else can be done.

In my case I have to use OpenJdk for the Java web start and therefore for any subsequent java programs. (version is 23.02 from OpenJdk).

Not sure how I can debug this issue further to find cause.

Eisy has fw version 5.8.4

Using wifi - setup via the UdMobile app - ok.

I have been able to use UDMobile to detect an off/on module ok.

Not sure how to get admin console to run in order to setup scenes etc.

I used ISY994i in the past so maybe my logic is still buried in the past!

Any hints from dev team?

[Geddy]

@tpventure welcome to the UD forums. Sorry you're having difficulty. What computer OS are you running? 

IoX Admin Console is developed to best run with the standard Java version downloaded from java.com (currently Version 8 Update 441 updated January 21, 2025). 

If you're on Windows (or sometimes MacOS) your best bet would be to remove all versions of Java and download directly from java.com for your operating system. In Windows you will need to make sure that start.jnlp is associated with Java Web Launcher (javaws.exe), which is typically found in the Java/(version)/bin directory (for Windows anyway).

The eisy/IoX Launcher is exactly the same as the ISY Launcher that you probably used with the ISY994 if you've accessed the admin console since 2018. 

If you continue to have problems with the start.jnlp you can attempt the direct connection method of getting the admin.jnlp (http://eisy.local:8080/admin.jnlp - if doesn't resolve .local replace "eisy.local" with your eisy IP address) from the eisy, but it seems that you're using a different java platform to access it and it's not loading properly. Resolving that should get you back up and running with Admin Console.

[tpventure]

Thanks for the suggestion.

I use OpenWebStart to run Start.jnlp with the OpenJdk: WHICH STILL DOES NOT LAUNCH THE ADMIN CONSOLE.

I have now tried http://eisy.local:8080/admin.jnlp with the OpenWebStart and it successfully opens the admin console on my Win10 PC.

I shall now try the next stage of development using the eisy.

For others: OpenWebStart is from Karakun (I use version 1.11.0) from: https://openwebstart.com/

OpenJdk from: https://openjdk.org/projects/jdk/23/

 

Edited 12 hours ago by tpventure