I purchased my EISY years ago and just recently tried to install on my LAN.  The old ISY994 controls my various Insteon devices flawlessly, even now.  I am a complete non geek and have spent days trying to get the eisy working.  The power light is on, but neither my router nor using command line arp -a finds the eisy.  I would like to start the whole thing over by resetting eisy to factory defaults and migrate my insteon scenes from the old isy to the new eisy.

I have read the wiki content and multiple forums and I am now completely confused.  I have installed Java, cleared the caches, etc and the launcher still can't find the eisy.  The mobile ap indicates the eisy is disconnected.  I have tried resetting the eisy using different methods with no luck.

If possible can any kind person take pity on this old non geek and, in English, help me out.  Please, no flaming

Can you see it in your router's connected device table? That's how I initially find a new UDI device. Then in the IoX launcher, I click on "add" and put (for example) "http://192.168.0.155". That will usually show it.

16 minutes ago, DirtRoad said:

resetting eisy to factory defaults

Ten pushes of the multifunction button will do a factory reset.

https://wiki.universal-devices.com/Eisy:User_Guide#Multi_Function_Button