GSutherland Posted March 26 Posted March 26 I have done this firm update over and over and over and also I've done the package updates and it still says there is a version available... Please let me know where to go from here on the firmware update, so I stopped getting this available for her notification popping up Thank You for your time Quote
Guy Lavoie Posted March 26 Posted March 26 Have you tried running the update from the Admin Console instead of from UDI Mobile? Quote
Techman Posted March 26 Posted March 26 @GSutherland Both your PG3x and your polisy/eisy firmware need updating, it could take up to 30 minutes What are your current UI and Firmware versions? I agree with @Guy Lavoie, you should run the update from the admin console 1 Quote
GSutherland Posted March 27 Author Posted March 27 Hello, I’ve done updates on the app and I’ve done it logged in neither one completes the updates and I’ve been doing this for three days straight and I can’t get any of the updates to finish or even to try to install…. so where do I go from here? Any thoughts? Quote
GSutherland Posted March 27 Author Posted March 27 After rebooting this just comes up over and over and over and I can't get past it Quote
GSutherland Posted March 27 Author Posted March 27 9 hours ago, Guy Lavoie said: Have you tried running the update from the Admin Console instead of from UDI Mobile? Yes 100% Quote
paulbates Posted March 27 Posted March 27 Some eisys are having problems upgrading but UDI is quick to help fix. Submit a ticket and UDI will get you running https://www.universal-devices.com/my-tickets/ 1 Quote
jamesm007 Posted April 1 Posted April 1 I had the same problem over the past few months, but I always put it off. I did a ticket this morning, and the Boss got it all figured out and I am back current. Woohoo! Cheers, Quote
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