Cannot access Polisy Pro with IOX finder - newish?

[STIM141]

Received a pre-owned Polisy Pro but cannot access it in IOX Start.    Boots fine (beeps - three lights, then two then one solid green)  and it is showing up on my Netgear Router.   Tried doing a hard reset with the front button but it doesn't seem to work.   Press the button at the front and hold the button but it does not produce three lights as indicated in the instructions.    

IOX finds my ISY994i no problem

Any idea to get access or is something wrong with the box?    Rear ethernet port shows activity.

 

 

[Techman]

3 minutes ago, STIM141 said:

Received a pre-owned Polisy Pro but cannot access it in IOX Start.    Boots fine (beeps - three lights, then two then one solid green)  and it is showing up on my Netgear Router.   Tried doing a hard reset with the front button but it doesn't seem to work.   Press the button at the front and hold the button but it does not produce three lights as indicated in the instructions.    

IOX finds my ISY994i no problem

Any idea to get access or is something wrong with the box?    Rear ethernet port shows activity.

 

 

The Polisy has a different firmware version than your ISY994. You need to clear your java cache, be sure to check all 3 boxes, then download the current version of the IoX Launcher from here:

https://isy.universal-devices.com/start.jnlp

 

[Geddy]

@STIM141 please review the wiki: 

https://wiki.universal-devices.com/Polisy:User_Guide#Can't_Find_Polisy

Try adding manually. Be sure to use the port number shown in the wiki. You might need add .local after polisy as shown in the wiki. If you cannot get it to add with polisy.local then try the IP address you see assigned to it in your router.

What kind of router are you using?