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CA Certificate Error Launching Admin Console


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Posted

Hi there, 

I have an ISY994i running the IoX Launcher on a Macbook. I tried launching the Launcher today and the Admin Console failed to start because of a certificate error.

I don't understand the ins and outs of security certificates, self signed certificates. I tried reading the wiki pages about self signed certificates and it is above my pay grade. 

Does anyone know how to correct the issue easily to be able to launch the Admin Console? Thanks!

Posted

@matapan what version of macOS are you running? More than likely it’s a macOS issue with the certificate and not something you need to do with/for the ISY994. If you’re on an older version of macOS there are some possible support stems in the wiki you should try. Otherwise, there have been others that have posted help for getting IoX Launcher and admin console working on macOS. Maybe try a Google Site Search to find those posts. 

Be sure you review this recent post about getting things to load:

 

Posted

Under System Settings | General | Local Network, the IOX Launcher doesn't appear in the list, nor is there a visible way to add additional apps to the list.

Not sure what the references to other posts are relevant - if I try launching start-8.jnlp, MacOS returns an error indicating that the app was not opened because Apple could not verify the file was free of malware.

Posted

@matapan the link that @Techman posted includes some information about having to enable the .jnlp to run (and if you've got -8 means you must have a lot of start.jnlp downloads (at least from a Windows user any -# or (#) means you have multiple copies of the same file. Delete all old "start.jnlp" or "start-#.jnlp" files. 

Also, the part about Apple not letting it run because it's from an unknown developer is covered in the wiki:

https://wiki.universal-devices.com/Main_Page#Unidentified_Developer_Blocked

Seems that Apple is fighting the Java world more than Windows is sometimes. 

Posted

Geddy: The information provided in the link was in context with the version of MacOS at the time. The Privacy and Security settings tab has been revamped in Mac OS Sequoia 15.3.2. There is a Developer Tools subtab which you can specify apps which can circumvent the security restrictions but the jnlp file cannot be selected to be added. The jnlp file is grayed out.

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