Lost Total Functionality

[JoelW]

Suddenly, my EISY will not do anything. No light on my PLM so I am installing a new PLM.

I turned off the EISY

I removed the old PLM

Plugged in the new PLM and hooked up the cable to the EISY.

Now, when I launch the IoX Launcher, it cannot find my EISY (see image attached).

Tried holding the "set" button on my new PLM - no difference.

[paulbates]

I'd try un-plugging power to the eisy, wait 10 seconds, and replug, retry

 

Edited Thursday at 05:03 PM by paulbates

[DennisC]

Verify the easy IP address with your router. Then click on the add button in the Launcher and add the IP address manually.

[Techman]

@JoelW

Be sure to follow the replace PLM procedure. See attached

 

Replace PLM Procedure (EISY or POLISY).pdf

[JoelW]

Okay, thanks for all the help. Unfortunately, I am slow to follow up because I have had no power and no Internet until early this morning.

Anyway, I already carefully followed the procedure and still cannot find anything.

On 7/4/2025 at 7:00 AM, DennisC said:

Verify the easy IP address with your router. Then click on the add button in the Launcher and add the IP address manually.

Second, I cannot find my EISY device in my router device list. I even tried all the unlabeled devices and none of them are hard wired like the EISY.

Frustrating!!!!

[Techman]

@JoelW

Do you have DHCP enabled on your router?

Also check and/or replace the ethernet cable between the eisy and the router.  Where your ethernet cable is plugged into the eisy, Is the orange led lit, and is the green led blinking?