I have been trying to add a KPL 2486D (8 button) and cannot seem to get the isy99 to recognize it. Hopefully it's something simple that I am not doing correctly. After installing the KPL, I put the isy99 in linking mode, pressed one of the KPL buttons for 10 sec. until it beeped and its light went on. The isy recognized all 8 buttons but says that they are all "unsupported device 1.28". I can control the upper left button with the isy but if I try to turn the other buttons on/off I get an error window saying 'request failed'. I tried going into linking mode again and pressing a different KPL button but it did not make a difference. I have another KPL 2486D in my system and it works fine.

I am currently running isy99 v2.7.15

Any suggestions would be greatly appreciated.

Remove the KeypadLinc and add it back specifying the device address and device type as an 8 button KeypadLinc using New Insteon Device. Likely the KPL has a firmware revision not known to ISY.

 

You cannot turn KPL secondary buttons On/Off like the load control buttons. To turn a KPL secondary button On/Off define a Scene with the secondary KPL button as a Responder and turn the Scene On/Off.

Thanks LeeG! That did the trick. I really appreciate the response. Now I just have to find a way to reattach the hair I pulled out trying to figure the problem out!

Hello travcore,

 

May I humbly ask what is your ISY's firmware revision? This device has been supported for the longest time and specifically in 2.7.15 (our official release).

 

Also, what URL are you using to access your ISY? Please try using http://www.universal-devices.com/99i/admin.jnlp

 

With kind regards,

Michel

Hi Michel,

I am running v2.7.15 and I'm not sure what url I'm using but will check on it. For now, off to vacation!!

Thanks for your response