Hi - brought the old unit out of retirement - and after the factory reset was able to get into the box.

However, I will not be using Insteon, only Z-Wave but the unit is booting to safe mode.

In my policy, I see the option to disable Insteon under system but not under 5.3.4 which is the last firmware?

Anyone else have success?

Thank you-Steve

1 hour ago, SteveT said:

the unit is booting to safe mode

First off….what Z-wave card do you have in the device? If it is not the 500 series you might need a lower version that supported the 300 series card.

If you have the 500 then you want to get the firmware version that doesn’t have a PLM. From the 5.3.4 release post you’ll see this:

Quote

3.  Download firmware

  -  ISY 994i Series including Z-Wave support

  -  ISY 994i ZW, Z, or ZS Series (Z-Wave/Zigbee and/or if you do NOT have a PLM)

You want to download the second option “do NOT have a PLM”. This will allow the ISY994 to work without Insteon support and thus not looking for a PLM and will not be in “safe mode”.

8 hours ago, Geddy said:

First off….what Z-wave card do you have in the device? If it is not the 500 series you might need a lower version that supported the 300 series card.

If you have the 500 then you want to get the firmware version that doesn’t have a PLM. From the 5.3.4 release post you’ll see this:

You want to download the second option “do NOT have a PLM”. This will allow the ISY994 to work without Insteon support and thus not looking for a PLM and will not be in “safe mode”.

great- thank you I will try that.

Onto the next issue - after doing the factory reset - and trying to do the upgrade, or save programs I get a "tcp client DNS error" [my.isy.io] -- With the upgrade, I get a "Upgrade failed: failed uploading file (reported written size is invalid)... Java.io broken pipe.

Previously it had been on the portal, and since expired, but i deleted and rebooted in case that was the issue.  Related error: ?  "Could not open config file to read /CONF/HZWNDKEY.TXT", Could not open file "/CONF/PORTALS.PSF"

stuck!

thanks,

Steve

Edited August 26Aug 26 by SteveT