Can't Link Anything

[me23]

Been awhile, finally got around to messing with my insteon stuff again.

I uploaded my isy 99 to the latest 2.7.15, did this with manual upgrade.

I factory reset all my switches, keypadlinc, etc.

I also manually deleted all my links in the ISY, just wanting to start fresh.

 

So I try to just do one device at a time, choose new insteon device, and have the remove existing links selected. Enter in the name, address, and device type. As its working I see a failed getting engine version--reverting to i1. And then the following error

 

Failed writing the highwater mark

Node not added-Failed removing links

 

Is this a communication error with the PLM?

How do I proceed from here?

 

Thanks

[Michel Kohanim]

Hello me23,

 

The best thing to do when you want to start fresh is to factory reset your ISY:

http://www.universal-devices.com/mwiki/ ... ur_ISY-99i

 

What you want to do next just to make sure you have good communications between ISY/PLM is to plug in a lamp module right on top of the PLM and try adding it using the Start Linking method.

 

If that fails, then the problem is the PLM. If that succeeds, then you would have to figure out what's blocking the communications between the PLM and other devices.

 

With kind regards,

Michel

[me23]

Ok I reset the ISY and the PLM. Get same message.

Dont have a lamplinc to plug in, i just have togglelincs.

 

Also, I had stuff working before when I was on 2.7.6. Only thing I did was add a couple of filterlincs and upgraded to 2.7.15

[porboy911]

Also, I had stuff working before when I was on 2.7.6. Only thing I did was add a couple of filterlincs and upgraded to 2.7.15

 

where did you install the filter link? If you remove the filter links does it find any devices?

[Michel Kohanim]

Hello me23,

 

porboy911 has an excellent point! It's quite possible that the filterlincs are stopping all traffic.

 

With kind regards,

Michel

[me23]

Well that kind of defeats the purpose of filterlincs, arent they supposed to help protect your communications rather than kill it?

But I did have some scenes working when I had the filterlincs installed, just now that I installed 2.7.15 that nothing is working.

 

However, I still removed the filterlincs as requested, but no change.

 

I checked plm status and says its v72 and its connected.

Whats next.

[Michel Kohanim]

Hello me23,

 

I must emphasize that 2.7.15 has absolutely nothing to do with intermittent communications problems. You are welcome to go to a previous release to test.

 

What I would do is to move the PLM/ISY to some other location to see if there are any changes in the pattern. If yes, then the problem is that there's something in the original location causing all these issues.

 

If not, then I would have to suspect the PLM.

 

With kind regards,

Michel

[Brian H]

Did you change anything in the home.

Like a new cell phone charger or electronic device?

Move a device?

Change some lights to CFL; CCFL or LED?

Computer Power Supplies and UPS Units are noted for being problems in many cases.

Something may have changed either making noise or absorbing line signals.

 

FilterLincs are fine for isolating noisy devices but if you get one between a PLM or Insteon device you want to control. It will probably kill communications to the device or PLM.

[me23]

Yep, that was it. I moved to another place and bam, linked fine. Had to unplug an ethernet device to use it, so great now got to figure what to do with that other device.

 

Isnt that weird though, how it used to work in this one location, and now it doesnt.

 

Thanks for the help guys.

[Michel Kohanim]

Hello me23,

 

Thanks so very much for the update and I am so happy that everything works now.

 

I do think it quite imperative to figure out WHY it didn't work in the original location otherwise you are going to have the same problem again.

 

I would start by unplugging devices in the original location one at a time to see which one is the cause.

 

With kind regards,

Michel