Thursday at 03:42 PM2 days @srjacob FYI - removed the .zip file you added and just put the image and log file. Usually better not to use .zip files unless they're huge. Not many will download .zip files for risk of threats inside them. Images are fine to upload as an image and .log files are fine to upload. Typically the exclamation points means IoX is not able to communicate with the device. Close admin console and make sure the plugin is setup correctly. Check in the plugin (web access) that the nodes are found and correct. Maybe restart the plugin. Then re-open admin console and see if the problem is corrected.Remember if you have admin console open and you change something in the plugin you must always restart the admin console for most changes to be read. That's why it's often suggested not to have both open at the same time. Lastly, please include what device and firmware (actual version number) you're using. It might also help to include the plugin version number. Be sure to give actual numbers and not just say "current firmware/plugin" as that's not helpful months down the road if somebody finds this post and thinks they have a similar issue, but firmware or plugin versions might have changed.
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.