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Trying to restore an ISY994 and missing programs

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Posted

This is a long story.

I have two ISY994s and and eisy. One ISY has the Elk module and controls (through the Elk) an electronic gate (via an M1KAM moduole). The ISY and the Elk module words great and very reliable. I decided I needed a backup to the ISY and Elk module, and purchased an eisy and got the Elk plugin. Since trying to migrate, I have encountered numerous problems, particularly with the Elk plugin. I am only keeping the ISY as a spare, since I am highly dependent on the gate and the Elk alarm (I have spare boards for these). Anyway, I took the SD card from the ISY and saved an image to the hard disk on my computer (using Macrium Reflect). I then wrote that image to a micro SD card (also using Macrium Reflect, and plugged it in to the ISY, and rebooted the ISY, and the control panel came up and it looks like all the Insteon devices are there, and the Elk module is there also, but my programs aren't there. I tried to restore the ISY from a recent backup (the same one that I loaded into the eisy), and the Insteon devices were there and the proper configuration was there, but the programs were not-the programs were missing. When the ISY restore tried to load the programs, I got the attached error (screenshot).

How do I fix this error, and get my programs to come up?

My entire purpose is to use the second ISY as a backup to the operational one, and not use it until the first operational one dies. However, it seems that UD has somehow configured their software to the MAC address of the ISY, and the cloned micro SD card will boot in the backup ISY, but the control panel won't come up (and the IoX finder won't find it, either). Is there a way to telnet into the ISY to change the UD software so it will run on the backup ISY?

I am not very knowledgable in Unix, and don't really know my way around in it. I do know Windows really well, however. I have done some work with the Raspberry Pi.

I am getting really tired of the problems with the eisy and the Elk plugin, and getting terrible support for the Elk plugin. I can use the eisy elsewhere, so it isn't a total loss.

Steve

Program error.jpg

The ISY994i isn't a unix computer like the eisy. You can't telnet or ssh into it. Yes, the "software id" of the UDI controllers is their MAC address. You won't be able to change that. For a ISy994i to ISY994i migration, have you tried doing a backup and restore from the Admin Console? That's the usual way to move things (programs) over to a spare unit. But you cannot move optional modules and the unit ID that way.

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