Jump to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Featured Replies

Hello.

Today I've noticed event viewer being flooded with messages :

Mon 11/03/2025 11:41:34 AM : [ X10] J/Status Request (10)

Mon 11/03/2025 11:41:38 AM : [ X10] J/Status Request (10)

Mon 11/03/2025 11:41:38 AM : [ X10] J/Status Request (10)

Mon 11/03/2025 11:41:39 AM : [ X10] J/Status Request (10)

Mon 11/03/2025 11:41:40 AM : [ X10] J/Status Request (10)

Mon 11/03/2025 11:41:42 AM : [ X10] J/Status Request (10)

Mon 11/03/2025 11:41:43 AM : [ X10] J/Status Request (10)

Mon 11/03/2025 11:41:44 AM : [ X10] J/Status Request (10)

Mon 11/03/2025 11:41:47 AM : [ X10] J/Status Request (10)

Mon 11/03/2025 11:41:49 AM : [ X10] J/Status Request (10)

Mon 11/03/2025 11:41:50 AM : [ X10] J/Status Request (10)

I have narrowed it down to to communication with 2477S Dual Band SwitchLinc.

The messages only show up when switch is set to OFF.

Would that indicate problem with PLM or the switch?

I do have sporadic communication errors with other Insteon devices.

ISY Log.v6.0.0__Mon 2025.11.03 01.12.05 PM.txt

It's possible the link tables in the switch got corrupted. Try doing a factory reset on the switch, then a restore device

Being that you have comm issues, they could be caused by noise on the powerline, a poor insteon mesh network, or a defective device.

Do you have X10 devices currently installed

How many Insteon devices do you have installed

In HELP | ABOUT, what is your firmware and UI versions

  • Author

@Techman I do not have any x10 devices.

I have 37 Insteon dual band devices ( not counting battery ones).

My Eisy is on v6.0.0 same with UI.

This X10 message only show when switch is turned either with off command or turned off by a scene ( motion sensor ).

Reset and restore didn't help.

Link tables match.

When I disable switch in AC and operate switch locally (physically pressing on-off) message doesn't show up.

  • Author

Yes I've read the thread.

Yes I have UPS on different circuit.

I have multiple motion sensors.

Message just appeared today.

If it was a noise why today and why only after PLM sends OFF command to switch?

It could be a combination of the off signal from the switch and noise from another device.

Some things to check/try

Put your UPS on a Filterlinc as they are notorious for creating powerline noise issues

Check the batteries in your motion sensors, a low battery can cause insteon issues

If you have any battery/phone chargers plugged in, unplug them.

  • Author

I don't have any Filterlinc.

I'll be at this for a month (

For now I've disabled one switchlinc in Administrative Console =no more X10 messages.

  • Author

@Techman I'm going to order couple of FilterLincs.

I have more switches, going to change it and see how it goes.

Always something :( .

But if it is noise why appear today?

Edited by tibbar

Long thread... but if it only happens when the switch is off, it's pointing to the switch. Some older insteon switches have the ability to receive and send x10. Insteon switches can also be "confused" after long periods (years) of operation.

I'd try this if it wasn't in all of the other great suggesitons:

  • Turn the switch off and confirm the messages continue to come

  • Pull the air gap tab out on the bottom of the switch.. did the errors stop?

  • If Yes.. Factory reset the switch and do a restore device

  • Test again

One more thought. If they are the original 2476S on-off relay models. They do not have an Air Gap switch and used a convoluted way to factory reset them. Easy way to tell. If pulling out the set button (Air Gap) and the module does not power off. It is a real old original design. The 2476D dimmer always had an Air Gap Switch

Create an account or sign in to comment

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.