gtrotter4 Posted July 27, 2010 Posted July 27, 2010 I tried to connect to my ISY at work today via my iPhone and my connection timed out. When I got home and was connected via WiFi everything was fine. I tried to again with 3g and nothing... I hopped on my neighbors WiFi andI could connect to the ISY homescreen via my https://20.30.xxx.xx... but couldn't nagigate to any of the scenes, devices, programs, etc... I saw some other threads about remote connection problems after a power outage so I reset my router and ISY...nothing. Then I unplugged my cable modem and plugged it back in again and DING DING DING! Everything is working fine. I guess my power went out last night during the storm? Is there anyway I can prevent from this happening again? Or is there another fix without manually resetting the cable modem? Sorry if this has been covered before. I've read a lot of the forums before trying the cable modem reset and didn't see anything. My ISY-99i software is up to date (2.7.15)
Michel Kohanim Posted July 28, 2010 Posted July 28, 2010 Hello gtrotter4, Sincere apologies for a tardy reply. The first question I have is whether or not you could connect remotely via a browser (not iPhone). This can help us isolate the problem. Unfortunately there's not much you can do to prevent the router/modem reboot. With kind regards, Michel
gtrotter4 Posted July 29, 2010 Author Posted July 29, 2010 I could not connect remotely via web browser.
LeeG Posted July 29, 2010 Posted July 29, 2010 gtrotter4, You can put the Router/Modem on a UPS. If that is all you are trying to keep powered there are small UPS devices which are not very expensive. I keep all my PC equipment on a UPS which includes a DSL Modem. Most of the time the phone line and DSL capability stay up even when power to the subdivision fails. The only possible issue is that a UPS can easily interfere with Insteon communication, mainly due to signal attenuation. I use a SmartHome Filterlinc between the UPS and the powerline to prevent that. Just be sure things like the ISY PLM are not on the UPS or any surge suppressed outlet. Lee
Recommended Posts