Hi all,

I just found my ring devices not responding as programmed with my Polisy, so logged into PG3 to investigate. I found the ring plugin at 1 rev behind (1.2.6) and a notification stating I needed to initiate authorization. I re-installed the plugin to get to current (1.2.7) but I am finding that the "Authorize" button does nothing.

I did go into the log and found an error that I do not understand, and I am not sure if this has anything to do with the authorization issue. The error is as follows:

udi_interface.interface ERROR    interface:_handleInput: _parseInput: node address 23320864_lt does not exist. {'address': '23320864_lt', 'cmd': 'DON', 'query': {}}

@bmercier Is there any known issue with re-authorizing the ring plugin?

Thanks for any help!

Re-authorizing is exactly the same thing as Authorizing. It may take a few seconds to redirect to the Ring Authorization page, so ne patient when you click.

You may want to check the PG3 log for errors when you click.

The error you see in the plugin log is not related. It just means that the node exists in IoX but not in PG3. IoX is querying the node, but the plugin does not know about it. I'm not sure what led to the need to re-authorize, but that may recreate that node.