Wednesday at 11:43 PM1 day Running 6.0.4 on Polisy.I open PG3x console and navigate to the store, open a node, click "install" and nothing happens. Nothing, no errors, nothing. Tried multiple.I navigate to "purchases", and it forever says "retrieving purchases. . "I rebooted PolisyI tried from both the 3000 port as well as using the Eisy UI interface. Same story.
17 hours ago17 hr You might want/need to open a support ticket for this to see what's happening in the system. https://www.universal-devices.com/my-ticketsI just tried on my eisy and was able to install one just fine through eisy-ui. Got the little green box that it was installing then that it installed successfully. Currently running PG3x 3.4.11 on eisy UI 0.9.0.
16 hours ago16 hr Author I did a ticket and they said the token had expired and I needed to click on "switch portal profile" which renewed the token. Apparently if you have two ISY's on the same portal account, the token can expire on one and not the other even though they are both on the same portal login (my other ISY/PG3x was working fine the whole time). Apparently logging in from different computers and rebooting ISY doesn't renew the token. "Switch Profile" was the necessary step. Never would have figured that out on my own. And the token only applies to the purchasing part of the PG3x admin console.
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